Bilingual Spanish / English Mobile Crisis Response Team Peer Support Specialist

Job Description

Job Description

About the Mental Health Association of San Francisco (MHASF) :

MHASF is a mental health peer-run nonprofit located in downtown San Francisco serving people and agencies across the Bay Area since 1947. As mental health consumers ourselves, we center the lived expertise of people with mental health challenges in our advocacy, education, and support programs, and believe that dignity and recovery in mental health are something everyone can experience. Our staff is dedicated to creating spaces for learning and healing around stigmatized and under-resourced areas in mental health—hoarding and cluttering behavior, peer employment support, wellness & nutrition, community-based crisis response, service navigation, and more. MHASF strongly-encourages people with lived experience of mental health challenges to apply and grow with us!

Department : Marin Peer Support Specialist Program

Job Status : Full-time (40 hours); Non-Exempt

Hours & Shift Options :

Peer 1 : Day Shift

• 4 / 10 schedule
• Sunday-Wednesday
• 7am-5 : 30pm
• Crisis response calls

Peer 2 : Mid-Day Shift

Peer 3 : Night Shift

Salary : $34.25 hourly

Benefits :

Reports To : Marin Program Managers

About the Mobile Crisis Response Team :

The purpose of the Mobile Crisis Response Team (MCRT) is to respond to mental health and substance abuse crises and psychiatric emergencies in the community throughout Marin County. MCRT works collaboratively with the residents of Marin County, community based behavioral health agencies, hospitals and local law enforcement agencies to increase the safety of individuals in a crisis. MCRT provides rapid crisis intervention in the field to address and de-escalate, as well as stabilize, an immediate crisis in the least restrictive environment possible.

Overview of Program & Position :

When you're experiencing a mental health crisis, the presence of someone who understands what you're going through can make all the difference. In partnership with Marin County's Behavioral Health & Recovery Services (BHRS), MHASF aims to make that difference for Marin County residents. We place Bilingual Spanish / English Peer Support Specialists (MCRT BPSS) with a multidisciplinary crisis team, based in Marin County to offer compassionate, culturally sensitive support and help build a sense of trust, safety, and possibility for people at their most vulnerable. The MCRT BPSS position incorporates peer input, expertise, knowledge, and lived and living experience (having experienced behavioral health / recovery directly) to :

The MCRT BPSS will provide these services in the following ways : education, information sharing, brokerage and linkage, individual rehabilitation, warm hand-offs, community engagement, and formal or informal presentations about MCRT services. The MCRT BPSS will also offer improvement recommendations and assist in the development of outreach & engagement materials. They will work collaboratively within a multi-disciplinary team of professionals including crisis specialists, mental health practitioners and other clinical staff, support services workers and internal and external BHRS stakeholders. The MCRT BPSS will regularly use Microsoft Office to send email correspondence to community members and stakeholders. This position requires administrative duties including but not limited to documenting communication with clients and family members in the Access Pre-Consumer log, tracking data, and compiling reports as needed.

Top Three Responsibilities :

The MCRT BPSS will :

General Responsibilities :

As job descriptions cannot be exhaustive, the above list of responsibilities is intended to provide a general overview of duties to be assigned and in no way is a comprehensive list of position duties and responsibilities.

Qualifications :

Physical Requirements

The position requires long periods of work at a desk, which may involve sitting or standing and the use of a computer, keyboard, mouse, and desk phone. The office building and between floors of the building, and to travel short distances (under 1 mile) is required. Other physical tasks may involve reaching, pulling, pushing, bending, climbing a stepladder, use of a dolly to move items weighing up to 50 lbs., and lifting and carrying up to 20 lbs.

Equal Opportunity Employment Statement

Mental health challenges can affect anyone at any time, regardless of identity or background, and consequently the communities we serve are highly diverse. As a peer-run organization, we also recognize the importance of lived experience as an irreplaceable form of expertise and as a basis for building trust and providing effective services. We welcome and strongly encourage people from historically marginalized and economically disadvantaged groups, including people who identify as disabled or neurodivergent, to apply to work with us.

MHASF is committed to providing equal employment opportunities to all qualified applicants for employment and does not discriminate on the basis of race, religion, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender or gender identity, gender expression, age, sexual orientation, military or veteran status, or any other factor not related to ability to successfully fulfill the requirements of the position.