Associate Director of Client Services

Associate Director Of Client Services

Built for consumers and companies alike. In a world driven by data, we believe consumers and businesses can coexist. Our founders had a vision to empower consumers to leverage their greatest assettheir datain exchange for modern financial services. Built with this vision in mind, our platform allows consumers to access savings tools, earned wages, and rewards without cost or hidden fees. In exchange, they give permission to use their real-time data for research, insights, and targeted advertising.

At Attain, your contribution will help us build a more equitable and efficient data-sharing ecosystemwhether helping consumers access modern financial services or businesses leverage data to achieve better outcomes. You'll have the opportunity to work directly with hands-on leaders and mission-driven individuals every day.

About The Role

As Associate Director of Client Services, you will lead and develop a high-performing team responsible for managing Attain's East Coast advertiser and agency relationships. You'll be accountable for ensuring client satisfaction, retention, and growth across Attain's data and measurement solutions, while driving operational excellence and innovation within the Client Services organization.

This role blends people leadership, strategic account management, and cross-functional partnership. You'll shape the way Attain delivers client valuecoaching your team to become trusted advisors, optimizing processes, and partnering with Sales, Product, and Engineering to scale our impact across the market.

Attain Office Hybrid Schedule (where applicable) :

• Redwood City, CA : Mondays (in-office for stand-ups, all-hands) and choice of three days between Tues-Friday
• Chicago, IL & New York, NY : 4 days in-office; 1 day remote

Key Responsibilities

Leadership & Team Development

Client Strategy & Growth

Operational Excellence

Thought Leadership & Cross-Functional Influence

Preferred Qualifications

At the end of your first year, you'll have helped us :

We're excited to hear from you. At Attain, we are passionate about finding people who help us grow. We encourage you to apply, even if your experience doesn't match every detail of the job description. If we don't see something that immediately fits, we'll keep your resume on file for future opportunities.