Full Time - Patient Relations Representative - Durant

Patient Relations Representative

Job Purpose or Objective(s) : As the Patient Relations Representative, you will assist in resolving patient care issues and acts as a liaison between the patient and outside agencies. You will report to the Supervisor.

PG07 - Start Rate : $21.23 / hourly | Schedule : Monday through Friday 8am to 4 : 30pm | Weekly Earned Wage Access is an Option for this Position

Primary Tasks :

• Maintain and update patient information in database.
• Contact patient(s) and vendor(s) via phone, email, personal visit, and by other means of communication.
• Contact health facilities to negotiate medical bills, discuss payment information, and order durable medical equipment.
• Collaborate with patient and family to identify resources for patients that have minimal or no payer resource.
• Assist patients navigate Indian Health Services resources.
• Interact with internal and external guests in a professional and courteous manner.
• Adapt to changing duties, cross train on other roles, and multi-talk with ease.
• Other responsibilities as assigned by management.

Required Education and Experience :