Overview
We are Generac, a leading energy technology company committed to powering a smarter world. Over 60 years of history, weve been dedicated to energy innovationfrom creating the home standby generator market to our evolution into an energy technology solutions company. Generac Industrial Energy harnesses decades of experience to help lead the way. Our people are united by a shared mission to make the world safer, brighter, and more productive. Join a team where diverse backgrounds, ideas, and talents drive real impact. Location : Waukesha, WI.
Responsibilities
- Maintain the overall integrity, accuracy, and health of the Field Servio ERP system data
- Act as the global process owner and subject matter expert (SME) for Field Servio
- Lead onboarding, permissions management, compliance, and security protocols
- Proactively monitor ERP system performance across cloud and on-premises environments
- Troubleshoot and resolve technical issues to ensure operational continuity
- Perform regular data scrubbing and create custom reports to support business needs
- Collaborate with cross-functional teams to align system capabilities with business processes
- Develop dashboards and data visualizations using Power BI
- Write and optimize SQL queries to extract and analyze data from multiple sources
Minimum Qualifications
5+ years of experience in IT systems administration or a related ERP support functionBachelors degree in computer science, Management Information Systems, Math, Finance, or related field OR 5 years of ERP support experience in a similar environmentExperience in change management within an enterprise ERP solutionProficiency with SQL, Power BI, and visual data analysisStrong understanding of system compliance, user permissions, and data securityPreferred Qualifications
Experience administering Field Servio ERPBackground in field service operations, manufacturing, or related industriesExperience in a global or multi-site environmentFamiliarity with ITIL or similar service management frameworksKnowledge, Skills, & Abilities
In-depth knowledge of ERP administration best practices and data governanceStrong analytical and problem-solving skills for system and data troubleshootingAbility to independently resolve technical issues in complex environmentsExcellent communication and collaboration skills to work across departmentsHigh attention to detail and proactive approach to maintaining data integrityAbility to design and present clear, actionable reports and dashboards for stakeholdersGreat Reasons to Work for Generac
Competitive Benefits : Health, Dental, Vision, 401k and many moreOnsite gym access for Generac employeesProduct loan (up to 4 days) and discount programsPride in helping communities : when a storm strikes, Generac employees volunteer with customer support or assist in storm-affected areasVolunteer Time Off program : team members can participate in charitable opportunities on company timeCulture : events and activities that foster teamwork and collaboration, including Fun DaysInclusive culture that respects diversity, equity, and inclusionPhysical Demands
While performing the duties of this job, the employee is regularly required to talk and hear, and to use hands to manipulate objects or controls. The employee is regularly required to stand and walk. The incumbent may stoop, bend, or reach above the shoulders. The employee must occasionally lift up to 2550 pounds. This role typically involves frequent computer-based work, with periods of sitting, close vision, and ability to adjust focus. Occasional travel.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
Information TechnologyIndustries
Electric Power Generation#J-18808-Ljbffr