IT System Accounts Manager (DGS-X)

Requires US Citizenship
Employment Term and Type: Regular, Full Time
Required Security Clearance: TS/SCI
Required Education: High School or Equivalent

Job Description:
Provide general account administration services supporting Microsoft Windows and UNIX-based operating systems, for the Air Force DCGS Experimental enclave (DGS-X), Langley AFB, VA. Non-daytime shiftwork required.

Primary Duties and Responsibilities:

• Manage and update user accounts within the IAM system, including re-validation (e.g., annual account attestation) and or job/role change
• Create accounts, reset passwords, and modify accounts with approved changes
• Perform password resets in response to end-user requests, manage expiration dates, and synchronize password resets with all provisioned endpoints
• Monitor and respond to ticket queues for customer requests
• Provide the ability to de-provision access to accounts (whether manually or via integration with DCGS IAM systems)
• Maintain workflow processes to support multiple approvers as defined in the DCGS IAM workflow process
• Provide subject matter expertise for Account Management in the Enterprise
• Monitor account database for unused or expired accounts per Enterprise Asset Management (EAM) guidelines
• Perform remote IAM services where possible

Required Qualifications:

• Two years Active Directory experience
• Two years general IT client systems support experience
• DoD 8570 certified, IAT Level II
• Project strong customer focus

Physical Requirements:

• Sitting (50%), Standing (10%), Walking (5%), Grasping (60%), Reaching (10%), Near Acuity (50%), Speaking (100%), Listening (100%), Sight (100%), Use of Hands/Fingers (75%), Color Determination (100%)

This position description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts or working conditions associated with this job. This and all positions are eligible for organization-wide transfer. Management reserves the right to assign or reassign duties and responsibilities at any time.
Company Overview: FGS, LLC is an international, leading-edge provider of technical services to include Secure Information Systems, Security and Engineering, and Intelligence Analysis. Our turn-key solutions include the design, engineering, deployment operations, and sustainment of secure technology and critical infrastructure for the protection and safety of our customers' mission-critical information, processes, and personnel. Demonstrating an unyielding commitment to our customers, superior trust and dedication with our partners, and leading-edge technical expertise over the past seven years, FGS has experienced explosive growth providing superior services throughout the world, from North America and the Pacific Rim to the Middle East and Europe.

FGS provides secure, leading-edge technology and process management services to military, Government, and commercial clients worldwide.

FGS offers a generous compensation package including health, dental, vision, 401(k), group life insurance, and educational reimbursement, among other benefits.

We value our employees and strive to offer many opportunities for professional growth.

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FGS, LLC is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities.