Cloud Customer Success Manager

A company is looking for a Cloud Customer Success Manager, 100% Remote US Only.

Key Responsibilities

Conduct customer business reviews focused on cloud utilization and cost optimization opportunities

Manage a small team of Customer Success Account Managers (CSAMs)

Collaborate with peers and customers to manage and resolve issues effectively

Required Qualifications

5+ years of experience as a customer success manager in AWS / Azure / Office365 environments

BS Degree in Business or a Technology related field; graduate degree appreciated

Experience in optimizing workflows and implementing process improvements

Willingness to achieve FinOps, AWS, and Azure certifications

Prior experience with public cloud billing and licensing models or willingness to learn