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Intern - Year Round (Desktop Risk & Vulnerability Remediation)

Intern - Year Round (Desktop Risk & Vulnerability Remediation)

Navy Federal Credit UnionWinchester, VA, United States
2 days ago
Job type
  • Full-time
Job description

Overview

Perform risk and vulnerability remediation & mitigation on end-user computing devices. Plan, install, and / or support ETS equipment to include (but not limited to) workstations, printers, servers, routers, switches, electrical systems and equipment, and other circuit specific devices associated with local and wide area networks and emergency power systems. Perform complex / unusual tasks with broad latitude and scope. This is a year-round, Full or Part -Time, flexible internship based on school schedule.

  • A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the "Intern Proof of Enrollment" section of the application.

Responsibilities

  • Serve as the initial contact for vulnerability related issues and answering questions regarding software / hardware vulnerabilities in the End User Computing environment
  • Maintain, analyze, troubleshoot, and repair computer systems, hardware and computer peripherals in benefit of vulnerability remediation
  • Imaging of desktop and laptop computers - knowledge of System Center Configuration Manager (SCCM) & Microsoft Endpoint Configuration Manager (MECM)
  • Conduct remote and in-person vulnerability remediation / troubleshooting
  • Update desktop applications to meet compliance requirements and user needs
  • Perform monthly patch remediation on non-compliant workstations
  • Clearly and thoroughly document vulnerability remediation efforts within NFCU's IT Service Management tool (ServiceNow) and track any escalations
  • Resolve vulnerability tickets
  • Troubleshoot non-patch related vulnerabilities on workstations (persistent and non-persistent)

  • Patch workstations / Perform patch remediation (update all workstations to the current compliant patch version)
  • Update Issue Tickets with action plans / remediation plans
  • Interface with vendors to facilitate vulnerability remediation efforts
  • Continually evaluate opportunities to improve efficiency and effectiveness
  • Troubleshoot hardware and software on vulnerability related issues
  • Ensure compliance with Navy Federal Credit Union information security standards and best practices
  • Performs other related duties as assigned
  • Able to complete assignments within target deadlines
  • Qualifications

  • Ability to document and apply policies, standards and procedures
  • Ability to work independently and in a team environment
  • Minor experience in presenting technical solutions and / or recommendations
  • Novice knowledge of technical inter-relationships between software / hardware and desktop / Host systems
  • Novice skill in diagnosing and troubleshooting issues
  • Demonstrated organizational, planning and time management skills
  • Basic understanding of research frameworks
  • Possesses verbal and written communication skills
  • Qualified degree program in Business Administration, Information Technology, Cyber Security or related field
  • About Us

    Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

    Our approach to careers is simple yet powerful : Make our mission your passion.

  • Best Companies for Latinos to Work for 2024
  • Computerworld Best Places to Work in IT
  • Forbes 2025 America's Best Large Employers
  • Forbes 2024 America's Best Employers for New Grads
  • Forbes 2024 America's Best Employers for Tech Workers
  • Fortune Best Workplaces for Millennials 2024
  • Fortune Best Workplaces for Women 2024
  • Fortune 100 Best Companies to Work For 2025
  • Military Times 2024 Best for Vets Employers
  • Newsweek Most Loved Workplaces
  • 2024 PEOPLE Companies That Care
  • Ripplematch Recruiting Choice Award
  • Yello and WayUp Top 100 Internship Programs
  • From Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

    Equal Employment Opportunity : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

    Disclaimers : Navy Federal reserves the right to fill this role at a higher / lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

    Bank Secrecy Act : Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

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    Intern • Winchester, VA, United States

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