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Store Operations Manager (GM)

Store Operations Manager (GM)

Insomnia CookiesSeattle, WA, US
30+ days ago
Job type
  • Part-time
Job description

Store Operations Manager (GM)

Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country and we are actively hiring a Store Operations Manager (GM) for our Seattle, WA located at 1519 Broadway Seattle, WA 98122. If you are a hospitality focused retail / restaurant leader looking to join a fun, entrepreneurial and rapidly growing company in a role that offers great training & mentorship, professional growth / quick advancement opportunities and achievable sales success... WE WANT TO TALK TO YOU!!

Comp & Sweet Position Perks :

  • a competitive base + monthly bonus compensation package.
  • a $50.00 per month cellphone data plan stipend.
  • excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans.
  • 401K with contribution match.
  • 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave.
  • Enrollment in our Cookie College learning / training platform.
  • free cookies, awesome swag and so much more!

Job Duties & Position Focus :

  • Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers.
  • Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team.
  • Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members.
  • Manage and audit inventory to maintain proper controls.
  • Create and execute fun, local marketing drops.
  • Create and drive in-store recognition programs / contests.

    • What we seek :

  • 3+ years of management / leadership experience in a restaurant or retail establishment
  • Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
  • Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business
  • An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests
  • A solid technical acumen regarding restaurant / retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System
  • Familiarity with using commercial convection ovens - a plus
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    Operation Manager • Seattle, WA, US