Field Homeowner Adjuster (Lansing, Michigan) - Meemic

Overview

It's a great time to join AAA The Auto Club Group!

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Field Homeowner Adjuster (Lansing, Michigan) – Full-time, Exempt / Non-Exempt as applicable.

What you will do

The Auto Club Group is seeking a Field Homeowner Adjuster who will work under minimal supervision with a high-level approval authority to handle complex technical issues and complex claims. Territory coverage includes Lansing, Jackson, Howell, and Flint areas. You will have the opportunity to :

• Claim handling responsibilities : review assigned claims, contact the insured and other affected parties, set expectations for the remainder of the claim process, and initiate documentation in the claim handling system.
• Complete complex coverage analysis.
• Ensure all possible policyholder benefits are identified.
• Create additional sub-claims if needed.
• Complete an investigation of the facts regarding the claim to determine if the claim should be paid, the applicable limits or exclusions, and possible recovery potential.
• Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim.
• Evaluate the financial value of the loss.
• Approve payments for the appropriate parties accordingly.
• Refer claims to other company units when necessary (e.g., Underwriting, Recovery Units or Claims Special Investigation Unit).
• Document and code the claim file and complete all claim closure and related activities in the assigned claims management system.
• Utilize strong negotiating skills.

Claim Specialists assigned to Homeowner claim unit handle claims valued over $25,000 (inside desk) and over $100,000 (field). Investigate claims requiring in-depth coverage analysis and prepare damage estimates using claims software when handling claims in the field. Review estimates for accuracy and may monitor contractor repair status. May assist Claim Manager with file reviews and training.

Qualifications

Required Qualifications

Education

Experience

Knowledge and Skills

Ability to

Preferred Qualifications

Work Environment

This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaboration, or team-building activities is specified by leadership. This is subject to change based on amendments to the ACG Flex Work policy.

With our powerful brand and the mentoring, you will find your position as a Field Homeowner Adjuster can lead to a rewarding career at our growing organization.

Compensation and Benefits

Salary and bonus : Compensation for Claim Specialists ranges; example range provided in posting. In this role, the claimed salary is typically listed as $65,700 to $90,000 annually with annual bonus potential based on performance.

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial services offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, you'll notice the same wholehearted advocacy for each other. AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note : ACG's compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay. Pay ranges outlined in this posting are based on geographic areas. Salary at time of offer is determined based on these and other factors as associated with the job level. The above statements describe principal and essential functions and may not include all duties. Reasonable accommodations will be made for otherwise qualified applicants, as needed.

The Auto Club Group is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group may require a background and drug screen based on the requirements of the position.

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