Talent.com
No longer accepting applications
Claims Construction, Professional Liability Claims (Senior or AVP level)

Claims Construction, Professional Liability Claims (Senior or AVP level)

Massachusetts StaffingBoston, MA, US
1 day ago
Job type
  • Full-time
Job description

Claims Construction, Professional Liability Claims (Senior Or AVP Level)

Zurich North America is expanding its nationwide Construction Professional Liability Claims Team with the addition of a dedicated Claims Construction, Professional Liability Claims (Senior or AVP level). In this highly technical, individual contributor role, the selected candidate will manage complex, litigated construction professional liability claims. These claims typically involve allegations of design errors, omissions, or other professional acts for which our construction clients may be legally responsible. The position offers autonomy and requires strong analytical, negotiation, and litigation management skills. This position can be office, hybrid, or fully remote anywhere in the lower 48 states.

Claims Handling & Investigation

  • Manage a portfolio of highly complex, litigated claims with significant exposures, requiring advanced technical expertise and strategic coordination.
  • Accurately update and document claim files in accordance with best practices, ensuring data integrity and compliance.
  • Verify coverage by analyzing policy language, determining applicability to the loss, and drafting clear, well-supported coverage position letters.
  • Conduct thorough investigations by collecting relevant documentation (e.g., contracts, recorded statements, expert reports) to assess coverage, liability, and damages.

Resolution Strategy & Negotiation

  • Develop and implement effective claim resolution strategies, including case evaluations, issue escalation, and timely disposition planning.
  • Establish and maintain appropriate reserves throughout the claim lifecycle, ensuring alignment with exposure and developments.
  • Achieve favorable claim outcomes by exercising sound judgment, applying case-specific resolution strategies, leveraging available tools, negotiating effectively, and operating within established authority limits.
  • Litigation & Legal Compliance

  • Oversee litigation by selecting counsel, reviewing litigation plans and budgets, coordinating defense efforts, and authorizing legal payments.
  • Ensure compliance with applicable state and federal laws, regulations, and internal controls throughout the claims process.
  • Identify and refer claims with subrogation or fraud potential to the appropriate internal teams for further investigation.
  • Customer Service & Communication

  • Deliver exceptional customer service by proactively communicating with insureds, brokers, and other stakeholders.
  • Demonstrate empathy and professionalism in all interactions, actively listening to understand customer needs and concerns.
  • Partner with customers to achieve fair and timely outcomes, ensuring transparency and responsiveness throughout the claim process.
  • Provide timely updates and clear explanations of claim status, decisions, and next steps, fostering trust and confidence.
  • Quality Assurance & Risk Reporting

  • Maintain high quality standards by producing accurate, timely work and ensuring thorough documentation in accordance with best practices.
  • Keep Claims and Business Unit leadership informed of significant risks, emerging exposures, and strategic claim insights.
  • Resolve issues by applying company policies, procedures, and standards to ensure consistency and quality outcomes.
  • Support profitable growth by sharing risk insights, trends, and data with internal stakeholders and customers as appropriate.
  • Expertise, Mentorship & Continuous Learning

  • Maintain subject matter expertise and regulatory compliance by staying informed on insurance laws, industry developments, and best practices.
  • Mentor and support less experienced claims professionals, fostering technical growth and knowledge sharing.
  • Serve as a technical resource to internal teams and business partners, offering insights to enhance product design, underwriting, and policy language.
  • Escalate complex issues to senior colleagues when appropriate, promoting quality outcomes and continuous learning.
  • Invest in professional development through ongoing education, industry networking, and active participation in professional organizations.
  • This role will be filled at either the Senior or AVP Claims Professional Level. The hiring manager will determine the appropriate level based upon the selected applicant's experience and skill set relative to the qualifications listed for this position.

    Basic Qualifications :

  • AVP Claims Professional : Bachelors Degree and 8 or more years of experience in the Claims Technical area OR Juris Doctor and 4 or more years of experience in the Claims and Litigation Management area.OR High School Diploma or Equivalent and 10 or more years of experience in the Claims and / or Litigation Management areaOR Zurich Certified Insurance Apprentice, including an Associate Degree with 8 or more years of experience in the Claims and / or Litigation Management area AND Must obtain and retain required adjuster license + Microsoft Office experience + Knowledge of insurance regulations, markets, and products
  • Senior Claims Professional : Bachelor's Degree and 6 or more years of experience in the Claims and / or Litigation Management area.OR Juris Doctor and 2 or more years of experience in the Claims and / or Litigation Management area.OR Zurich Certified Insurance Apprentice, including an associate degree with 6 or more years of experience in the Claims and / or Litigation Management area.OR Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and / or Litigation Management area.OR High School Diploma Equivalent and 8 or more years of experience in the Claims and / or Litigation Management area.AND Must obtain and maintain required adjuster license(s) + Microsoft Office experience + Knowledge of insurance regulations, markets, and products
  • At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The combined salary range for this position is $74,300.00 - $161,000.00.

    Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more. Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

    Create a job alert for this search

    Senior Professional • Boston, MA, US

    Related jobs
    • Promoted
    Senior Technical Claims Specialist, Construction Complex

    Senior Technical Claims Specialist, Construction Complex

    Liberty Mutual InsuranceBoston, Massachusetts, United States
    Full-time
    Schedule : Full-Time Salary Range : USD $82000.Job Category : Claims Description Liberty Mutual has an immediate opening for an experienced claims professional with complex and litigated experience wi...Show moreLast updated: 30+ days ago
    • Promoted
    Earn At Least $1375 For Your First 120 Trips, Guaranteed.

    Earn At Least $1375 For Your First 120 Trips, Guaranteed.

    UberPembroke, SC, US
    Full-time +1
    Earn at least $1375 driving with Uber when you complete your first 120 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 3 days ago
    • Promoted
    Senior Claims Specialist

    Senior Claims Specialist

    Liberty Mutual InsuranceBoston, Massachusetts, United States
    Full-time
    Schedule : Full-Time Salary Range : USD $66000.Job Category : Claims Description At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth.This approach...Show moreLast updated: 9 days ago
    • Promoted
    Senior Technical Claims Specialist

    Senior Technical Claims Specialist

    Liberty Mutual InsuranceBoston, Massachusetts, United States
    Full-time
    Schedule : Full-Time Salary Range : USD $82000.Job Category : Claims Description The Senior Technical Claims Specialist determines coverage, investigates complex and highly complex commercial casualty...Show moreLast updated: 1 day ago
    • Promoted
    Sr Field Claims Specialist

    Sr Field Claims Specialist

    Argonaut Management Services, IncBoston, Massachusetts, United States
    Full-time
    Argo Group International Holdings, Inc.American National, US based specialty P&C companies, (together known as BP&C, Inc. Brookfield Wealth Solutions, Ltd.BWS"), a New York and Toronto-listed public...Show moreLast updated: 24 days ago
    • Promoted
    Quick Earnings : Earn At Least $1375 For Your First 120 Trips, Guaranteed.

    Quick Earnings : Earn At Least $1375 For Your First 120 Trips, Guaranteed.

    UberPembroke, SC, US
    Full-time +1
    Earn at least $1375 driving with Uber when you complete your first 120 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 3 days ago
    • Promoted
    Claims Construction, Professional Liability Claims (Senior or AVP level)

    Claims Construction, Professional Liability Claims (Senior or AVP level)

    Boston StaffingBoston, MA, US
    Full-time
    Claims Construction, Professional Liability Claims.Zurich North America is expanding its nationwide Construction Professional Liability Claims Team with the addition of a dedicated Claims Construct...Show moreLast updated: 1 day ago
    • Promoted
    General & Product Liability Complex Claim Examiner - Multi-State Preferred - Hybrid - Sedgwick Office

    General & Product Liability Complex Claim Examiner - Multi-State Preferred - Hybrid - Sedgwick Office

    Boston StaffingBoston, MA, US
    Full-time
    General & Product Liability Complex Claim Examiner - Multi-State Preferred - Hybrid.By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day fo...Show moreLast updated: 1 day ago
    • Promoted
    Free CDL Program & Job Placement - Must Have Criminal History

    Free CDL Program & Job Placement - Must Have Criminal History

    EmergeCohasset, MA, US
    Full-time
    We are a government-funded job training program for people who have been impacted by the justice system (arrest, probation, parole, or incarceration), and we help them become CDL truck drivers.Free...Show moreLast updated: 2 days ago
    • Promoted
    Free Truck-Driver Training & Job Coaching – Must Have Criminal History

    Free Truck-Driver Training & Job Coaching – Must Have Criminal History

    EmergeGloucester, MA, US
    Full-time
    We are a government-funded job training program for people who have been impacted by the justice system (arrest, probation, parole, or incarceration), and we help them become CDL truck drivers.Free...Show moreLast updated: 2 days ago
    • Promoted
    Build a New Future with Free CDL Training - Must Have Criminal History

    Build a New Future with Free CDL Training - Must Have Criminal History

    EmergeGloucester, MA, US
    Full-time
    We are a government-funded job training program for people who have been impacted by the justice system (arrest, probation, parole, or incarceration), and we help them become CDL truck drivers.Free...Show moreLast updated: 2 days ago
    • Promoted
    Drive with Uber : Earn at least $1375 when you complete 120 trips, guaranteed

    Drive with Uber : Earn at least $1375 when you complete 120 trips, guaranteed

    UberPembroke, SC, US
    Full-time +1
    Earn at least $1375 driving with Uber when you complete your first 120 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 3 days ago
    • Promoted
    Senior Claims Specialist

    Senior Claims Specialist

    Massachusetts StaffingWilmington, MA, US
    Full-time
    Join our Stevie Award Winning Team at HUB International! When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array...Show moreLast updated: 2 days ago
    • Promoted
    Licensed Professional Counselor

    Licensed Professional Counselor

    HeadwayPawtucket, RI, US
    Full-time
    Licensed Professional Counselor (LPC).Wage : Between $120-$131 an hour.Licensed Professional Counselor — Are you ready to launch or expand your private practice? .Headway is here to help ...Show moreLast updated: 30+ days ago
    • Promoted
    Flexible $ : Earn At Least $1375 For Your First 120 Trips, Guaranteed.

    Flexible $ : Earn At Least $1375 For Your First 120 Trips, Guaranteed.

    UberPembroke, SC, US
    Full-time +1
    Earn at least $1375 driving with Uber when you complete your first 120 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 3 days ago
    • Promoted
    Start Your New Career with Free CDL Training (Must Have Criminal History)

    Start Your New Career with Free CDL Training (Must Have Criminal History)

    EmergeGloucester, MA, US
    Full-time
    We are a government-funded job training program for people who have been impacted by the justice system (arrest, probation, parole, or incarceration), and we help them become CDL truck drivers.Free...Show moreLast updated: 2 days ago
    • Promoted
    Senior Technical Claims Specialist, Construction Complex

    Senior Technical Claims Specialist, Construction Complex

    Liberty Mutual Insurance GroupBoston, MA, US
    Full-time
    Senior Technical Claims Specialist.The Senior Technical Claims Specialist determines coverage, investigates complex and highly complex commercial casualty claims, determines liability, sets and adj...Show moreLast updated: 30+ days ago
    • Promoted
    Free CDL Career Program for Second Chance Applicants

    Free CDL Career Program for Second Chance Applicants

    EmergeCohasset, MA, US
    Full-time
    We are a government-funded job training program for people who have been impacted by the justice system (arrest, probation, parole, or incarceration), and we help them become CDL truck drivers.Free...Show moreLast updated: 2 days ago