Integrated Agency Account Director

Overview

Kepler executes engineered marketing, where every message and ad delivered helps create a more personalized and productive relationship between brands and their consumers. We act as clients’ agency of record, as their in-house team, or as a hybrid, leveraging data and technology across all paid digital media and data-driven CRM channels.

Kepler prides itself on being a great place to work. AdAge recognized Kepler among the Best Place to Work in 2022, validating our investment in our team and our clients.

We are a transparent, growing, and collaborative agency that values innovation and client impact.

Responsibilities

• Lead senior-level client relationships and partnerships, serving as the primary point of contact and an influential advocate for integrated agency solutions.
• Oversee day-to-day operations and project delivery across multiple account teams and diverse disciplines, ensuring seamless collaboration across all involved agencies.
• Develop and implement strategic growth plans, identifying opportunities for upselling and revenue growth by showcasing the combined value of all agency capabilities.
• Ensure account profitability through budget oversight, strategic resource allocation, and performance management across all integrated efforts.
• Approve integrated campaign strategies, creative deliverables, and timelines, ensuring alignment with complex client goals and a cohesive brand message.
• Mentor and support the client solutions team, fostering professional development and cross-agency collaboration.
• Report on account health, provide comprehensive business views across disciplines, and proactively identify and mitigate risks to senior leadership.
• Act as the primary escalation point for client or delivery issues, resolving problems to achieve client satisfaction.
• Collaborate with internal integrated leads and partners to champion truly integrated campaigns.
• Support new business pitches and client onboarding, showcasing the agency's full suite of integrated capabilities.

Qualifications

Compensation and Benefits

Kepler is a people-first organization. If this role interests you but you don’t meet every qualification, we still encourage you to apply. We welcome all who are interested to apply and may be a great candidate for this role or others.

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