Director, AI Product Development

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we're always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

Job Overview

Mitratech is seeking a Director of AI Engineering & Product Development to lead the design, development, and deployment of cutting-edge AI capabilities across our product suite. This role is responsible for building and managing a team of engineers focused on delivering high-impact, production-grade AI features and new AI-driven products that address real customer needs.

This leader will be deeply technical - capable of architecting solutions using modern AI technologies, guiding implementation decisions, and setting technical standards for AI product development. Working closely with Product Management, Engineering, and Data Science teams, they will ensure Mitratech's AI offerings are innovative, scalable, secure, and deliver measurable business value.

Essential Duties & Responsibilities :

1. AI Solution Design & Architecture

• Architect end-to-end AI systems - from model selection and fine-tuning to deployment and integration within SaaS applications.
• Lead the evaluation and implementation of LLMs, vector databases, RAG frameworks, and other modern AI infrastructure components.
• Establish scalable pipelines for data ingestion, prompt management, model evaluation, and monitoring.
• Define architecture patterns for embedding AI into existing Mitratech products (e.g., document analysis, workflow automation, intelligent assistants).

2. Technical Leadership & Team Building

Recruit, mentor, and manage a team of AI engineers and ML developers.

Create a collaborative environment that blends engineering rigor with product innovation.

Partner with DevOps and platform engineering teams to establish reliable MLOps practices, including CI / CD for AI models and APIs.

Implement best practices around model lifecycle management, performance benchmarking, and cost optimization.

3. Delivery & Execution

Lead development of production-ready AI features and tools - from prototype to scaled deployment.

Collaborate with product and UX teams to turn business use cases into technically feasible AI solutions.

Ensure model accuracy, performance, and compliance with responsible AI principles (fairness, transparency, security).

Manage vendor relationships with cloud and AI infrastructure providers (e.g., OpenAI, Anthropic, AWS Bedrock, Azure OpenAI, etc.).

4. Cross-Functional Collaboration

Partner with product leaders to prioritize and scope AI projects that align with Mitratech's customer and market strategy.

Work closely with Legal and Security teams to ensure AI implementations adhere to compliance and data governance standards.

Support GTM teams by providing technical insights and helping demonstrate AI capabilities to customers and prospects.

Success Metrics

Delivery of production-quality AI features and products on schedule.

Growth and performance of the AI engineering team.

Demonstrated customer adoption and measurable ROI from AI capabilities.

Increased speed of prototyping and iteration for new AI-driven features.

Requirements & Skills :

8+ years in software engineering or applied AI / ML development, with 3+ years in a leadership or architect-level role.

Proven track record designing and shipping AI-enabled SaaS products or enterprise-scale AI systems.

Hands-on experience with modern AI stacks, including :

LLMs (OpenAI, Anthropic, Claude, Gemini, or similar)

RAG pipelines and vector databases (e.g., Pinecone, Weaviate, Chroma, FAISS)

ML frameworks (e.g., PyTorch, TensorFlow, Hugging Face)

Cloud platforms (AWS, Azure, GCP) and MLOps tools (MLflow, LangChain, LlamaIndex, etc.)

Strong coding ability in Python and experience leading AI development teams.

Deep understanding of data engineering fundamentals and API-driven system design.

Experience integrating AI into enterprise applications (preferably in compliance, legal, or workflow automation domains).

Education :

Education Requirements

Compensation

Mitratech remains committed to equitable and transparent pay practices. Final base salary offered may vary from the range listed and will be determined after carefully considering multiple factors during the hiring process, including location, relevant experience and education, required competencies and skill proficiency level, and review of internal equity. We encourage candidates to apply even if they may not meet all listed requirements.

We will disclose intended pay ranges in our job ads for US-based opportunities. This role can be performed 100% remotely within the U.S. Anticipated base salary : $00,000 Annually USD + Variable Compensation Plan

Total compensation includes US employee benefits and annual bonus eligibility.

Benefits we offer :

Health, Dental & Vision Insurance

401 (k) + Employer Match

Unlimited PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off

STD, LTD & Group Life Insurance

Paid Parental Leave

Pet Insurance

FSA & HSA Options

Employee Assistance Program

Perks we offer :

Remote Work

Career Advancement & Professional Development Opportunities

Employee Recognition

LinkedIn Learning Platform

Mitratech is proud to be an EEOE, M / F / D / V, and we are committed to diversity both in practice and spirit at the corporate level.Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit : everify.com

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.