Director of Learning

This is a fully remote position

Position Overview

Do you want to lead the learning initiatives that empower our people and transform lives? Mosaic is seeking a visionary Director of Learning to shape the future of our service delivery. Mosaic is seeking a Director of Learning to shape and drive innovative training solutions that enhance service quality across our organization. This is more than a job-it's a chance to make a pivotal impact. You will elevate learning outcomes by designing innovative curriculum and operation strategies, all while grounding your work in modern methodologies and adult learning theory.

Strategic Learning Leadership

Serve as a trusted strategic partner, bridging the gap between business needs and learning outcomes to drive organizational success

Design and lead learning strategies using adult learning principles and spaced learning

Develop and evaluate onboarding processes for service line-specific content

Lead learning integration efforts for newly acquired organizations, identifying and addressing gaps in training

Learning Design & Development

Create diverse instructional materials (online, virtual, classroom) to meet organizational needs

Apply instructional design methodologies to support knowledge transfer and skill development

Maintain current knowledge of learning trends, methodologies, and technologies

Continuously improve training programs through needs assessments and learner feedback

Project & Program Management

Oversee learning deliverables ensuring timelines, budgets, and cross-functional dependencies are met

Coordinate with IT and enterprise project teams to maintain alignment

Implement organizational change management frameworks in collaboration with stakeholders

Develop and monitor ROI metrics and success measures for training initiatives

Team Leadership & Coaching

Build, mentor, and empower a high-performing learning team. You'll coach team members to enhance their engagement and performance, fostering a culture that embodies Mosaic's values.

Foster a team culture aligned with Mosaic's values and leadership practices

Provide ongoing feedback and professional development opportunities for direct reports

Onboarding & Operational Support

Manage onboarding for service lines to ensure smooth integration of new employees

Ensure comprehensive training resources and support are available to new team members

Crosswalk and align training processes with operational and regulatory requirements

Our Mission. Your Purpose

At Mosaic, we believe in empowering people—with purpose, with heart, and with grit. As a key member of our Learning & Development team, you'll contribute to a values-driven culture that embraces

belonging

connection

faithfulness

, and

grit

Ready to lead learning that transforms lives?

Apply now and help us shape the future of services at Mosaic.

Commitment to Mosaic Values :

At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.

What You Bring

5+ years in a leadership role and 5+ years as a trainer / facilitator

Bachelor's in Learning, Education, Design, or a related field (preferred)

Expertise in adult learning, curriculum design, and spaced / blended learning

Strong communication, relationship-building, and project management skills

Ability to think critically and solve complex problems

Willingness to travel up to 30%