BDC - Customer service

Job Description

Job Description

Serpentini Orrville  is looking to ADD a Full or part time BDC Customer Care Specialist to our team! We are just too darn busy and need help! The right candidate will have excellent interpersonal and communication skills.. This position answers incoming service calls, and makes outbound calls, texts and emails to previous customers, recall lists, and other manifest lists in an effort to schedule appointments for our service department team.

$36,000-$60,000 per year!

You will be utilizing, calls, texts, emails  - So grammar and a comfort level with being on the phone is important

ZERO Experience is ok - Great opportunity for a student or someone looking to supplement their full time income.

Opportunity for advancement into other departments as our company INSISTS on home grown talent!

Benefits

• 401(k) plan
• Paid time off
• Opportunities for advancement
• Employee discounts

Serrpentini Auto Group has proudly been serving the Greater Cleveland region for over 40 years with our 6 locations in Strongsville, Medina, Orrville, Westlake, Tallmadge, and Willoughby Hills. Customer service is at our core, and our goal is to deliver not only a stress free car buying experience, but an easy and enjoyable car-ownership experience. When you join our team, you join the Serpentini family!

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.