Salary : $18.93 Hourly
Location : Laredo, TX
Job Type : Full-time
Job Number : A262923-1
Department : Health (29 / 60 / 61 / 62 / 64 / 65 / 80)
Division : TB
Opening Date : 11 / 10 / 2025
Closing Date : Continuous
Job Description
Health Department
Provides front and back office support services for the Health Department clinics in primary care, early detection services (Buena Vida), and disease control services; coordinates and prepares for any clinic circumstances that may arise, such inpatient care assistance, lab, and phlebotomy support; coordinates with multiple agencies, City employee wellness, private physicians, other mid-level providers for patient, and allied health services; assists in nursing and allied health care.
Essential Functions / Job Competencies / Physical Requirements
Health Department
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES :
- Provides healthcare and educational services for City residents by supporting vaccine administration, prenatal care, and other healthcare programs.
- Conducts home or telehealth visits, maintains patient documentation, and leads clerks and other medical staff operations.
- Provides medical, allied nursing, and patient front and back-office assistance and support (takes vital signs, does charting, may do lab work / phlebotomy, immunizations, and screening services).
- Organizes and maintains record keeping and data collection systems, including patient registration cards for office files, clinic data and encounter forms, transfer address changes, handle medical referrals, referral communications, and identify and code financial status on patient's records.
- Assists in patient care activities during each appointment, including weighing and measuring patients, assisting in exam room, preparing charge and request slips, performing lab procedures, and allied nursing care.
- Assists in clean-up activities in the clinic; return supplies, washes equipment, and transports laboratory specimens and supplies.
- Assists in ordering and restocking clinic supplies.
- Assists with medical records.
- Reports pertinent patient observations to nurse.
- Contributes to program planning and evaluation.
- Reviews patient registration cards and charts regularly.
- Works cooperatively with sponsoring agency regarding the financial identification and follow-up of the patients in the Center.
- Participates in patient care conferences.
- Assists in evaluating patient care and effectiveness of program operations.
- Requests and returns charts to medical records.
- Performs errands requested by clinic personnel.
- Assists in maintaining good communication between staff, visitors, and other business contacts.
- Must follow all rules of telephone courtesy in all telephone communications.
- Conducts contact tracing Tuberculosis investigations
- Conduct assisted direct observation treatment for tuberculosis
- Conduct hospital TB investigations when needed
- Report cases on the State and City platforms
- Performs other duties as assigned.
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of
Knowledge of front and back-office clinic support in primary care (registration, billing, cash handling, medical and nursing assistance, vital signs, lab work, immunizations, and phlebotomy).Knowledge of good customer service practices, public relations, and educational background in the medical office field (patient care, medical assistance, patient follow-up, insurances, etc.).Ability to maintain good planning and organizational skills.Skills and Abilities
Ability to use computer hardware, various software programs and technologies, including word processing and spreadsheet programs.Ability to speak before public groups and make presentations.Ability to take and follow directions from supervisor.Ability to give directions to and gain compliance from assigned staff.Ability to maintain harmonious and effective working relationships with other employees and respond to general public complaints.Ability to project a positive and professional image of the City of Laredo.Ability to comply with all City of Laredo's policies and procedures.Ability to maintain a valid Texas Driver License and a good driving record.Ability to comply with all City of Laredo policies and procedures.Ability to communicate effectively, both orally and in writing.Ability to maintain good health and physical condition sufficient to permit the full performance of the duties of the position.Ability to perform other duties as assigned.WORK ENVIRONMENT / CONDITIONS AND PHYSICAL DEMANDS
Physical Effort Requirements Position will have the following exposures
Office or similar indoor environment, relatively free from unpleasant environmental conditions or hazards.Occasional exposure to unpleasant environmental conditions and / or hazards. Occasional outside work.Frequent exposure to unpleasant environmental conditions and / or hazards. Majority of work performed outside or with exposure to risk.Exerting up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and / or up to 20 pounds of force constantly having to move objects.Work Environment Locations Position will require the employee to work in the following types of work environments
Seldom
Construction siteConfined spaceWarehouse environmentSometimes
Outdoor environmentStreet environment (near moving traffic)Frequently
Office or similar indoor environmentVehiclesExposures Position will require the employee to be exposed to the following environmental elements
Seldom
Moving mechanical partsFumes or airborne particlesToxic or caustic chemicals or substancesLoud noises (85+ decibels such as heavy trucks, jack hammers, construction)Sometimes
Individuals who are hostile or irateIndividuals with known violent backgroundsExtreme cold (below 32 degrees)Extreme heat (above 100 degrees)Often
Communicable diseasesTravel Position will require the employee to travel
Never :
International travelSometimes :
Local travelRegional travelNational travelMinimum Qualifications
Required Education and Experience
High School Diploma or G.E.DAt least two (2) years of experience in progressively responsible administrative work, health administrative or clinical work (front & back of office), or health project workProof of TB Test / Screening will be required to be presented prior to employment
Valid Licenses and Certifications
Required Licenses or Certifications
Medical Office Assistant or Medical Assistant Certification accredited by the National Commission for Certifying Agencies (NCCA) ( Copy of certification must be attached to the application)Valid Texas Driver License. If applicant holds an out-of-state license, a State of Texas Driver License must be obtained within 6 months of employment.As part of the minimum requirements for all positions with the City of Laredo, a thorough background check and certified school transcripts will be required from all applicants who are offered employment.
Effective February 24, 1997, all selected applicants are required to undergo a drug and alcohol test prior to employment.
Effective January 7, 2008, all persons in safety-sensitive functions / positions, as per City of Laredo Drug and Alcohol Policy definition, shall be subject to random drug and alcohol testing.
A person with a disability who needs a reasonable accommodation related to a selection process is requested to contact the Human Resources Department at (956) 791-7480, two days prior to the scheduled test or interview.
City of Laredo is an Equal Opportunity / Affirmative Action / Pro Disabled and Veteran Employer. We welcome differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, or gender identity. All applicants who share this goal are encouraged to apply. Must be able to function in a principle-based organization that has a culture built on character and core values.
The City of Laredo provides a benefit compensation package that includes the following for all Full-time regular employees :
10 days of paid vacation per year6 1 / 2 days sick leave per yearPension plan16 paid HolidaysPaid healthDental planLife insurance30 day waiting periodFor a full description of our benefits, please visit our website at : under Employee Benefits
01
Are you a current regular full-time or part-time City of Laredo employee?
I am a full-time City of Laredo employeeI am a part-time City of LaredoI am not a full-time or part-time City of Laredo employee02
What is your highest level of education?
Some High SchoolHigh School Diploma or G.E.D. recognized by the Texas Education Agency or a regional accrediting agency30 completed college hours (credits) from an accredited college or university60 completed college hours (credits) from an accredited college or universityAssociate's Degree from an accredited college or universityBachelor's Degree from an accredited college or universityMaster's Degree from an accredited college or universityPhD from an accredited college or universityJuris Doctor from an accredited college or universityOther Post Graduate Degree from an accredited college or universityNone of the above03
Do you have at least two (2) years of experience in progressively responsible administrative work, health administrative or clinical work (front & back of office), or health project work?
YesNo04
From the experience you provided on your application, list the name of the agencies you have performed experience in progressively responsible administrative work, health administrative or clinical work (front & back of office), or health project work duties with : Note : Do not answer this question with "See Resume" or "See Application". Doing so will automatically disqualify your application from the process. )
05
Do you have a Medical Office Assistant or Medical Assistant Certification? (Note : If you answered "Yes" to this question, please make sure you attach a copy of your certification to your application) (Failure to thoroughly and accurately provide this information in the indicated section may result in your application not being processed) )
YesNo06
Are you aware and understand that the position you are applying for is a grant funded position that is solely dependent on available funds?
YesNo07
I understand that failure to complete ALL sections of my application, including the "Driver License" (if appicable), "Education", "Work Experience", "Certifications and Licenses" (if applicable), "Agency-Wide Questions", and "Job Specific Supplemental Questions" will result in my application not being processed.
I have read and understood the above information.I have read and do not understand the above information. I will contact the Human Resources Department for further explanation.Required Question