Billing Manager

Billing Manager – Armada Recovery

Location : North Miami Beach, FL (On-Site)

Department : Revenue Cycle Management

Reports to : Director of Revenue Cycle Management

Position Summary

Armada Recovery is seeking a detail-oriented and experienced Billing Manager to lead the daily operations of our billing department. This role oversees a team responsible for charge entry, claims submission, payment posting, accounts receivable, and denial management across multiple facilities (PHP / IOP, and detox). The Billing Manager ensures accuracy, compliance, and efficiency in all billing functions, while supporting leadership with timely reporting and staff development.

Key Responsibilities

Leadership & Oversight

Supervise billing staff, assign workloads, and monitor productivity.

Ensure billing processes are standardized across all Armada facilities.

Serve as the first point of escalation for claim issues or payment discrepancies.

Billing & Revenue Cycle Management

Oversee daily charge entry and electronic claim submission.

Monitor accounts receivable and implement strategies to reduce aging.

Direct payment posting and reconciliation of ERA / EOBs.

Manage denial prevention and coordinate appeal responses with staff.

Compliance & Quality Control

Ensure billing activities comply with Medicaid, commercial payer, and state / federal regulations.

Conduct routine claim audits to identify errors or process improvements.

Partner with the Authorization / UR team to prevent avoidable denials.

Reporting & Collaboration

Provide weekly and monthly AR and collections reports to the Director of RCM.

Collaborate with clinical, admissions, and finance teams to resolve billing issues.

Track payer performance and trends, escalating systemic problems.

Team Development

Train new billing staff on policies, software, and compliance standards.

Provide coaching, feedback, and performance evaluations.

Promote a culture of accountability, accuracy, and teamwork.

Qualifications

Required

3–5 years of experience in medical billing, with at least 2 years in a supervisory or lead role.

Strong knowledge of Medicaid and commercial payer requirements (behavioral health preferred).

Proficiency with billing / RCM software, clearinghouses, and Microsoft Excel.

Strong leadership and problem-solving skills.

Excellent communication and organizational abilities.

Preferred

Experience in addiction treatment, behavioral health, or multi-site healthcare organization.

Familiarity with Kipu EMR or similar behavioral health billing platforms.

Knowledge of revenue cycle KPIs and best practices in AR management.

Compensation & Benefits

Competitive salary (commensurate with experience).

Health, dental, and vision insurance.

Paid time off and holidays.

401(k) with company contribution.

Professional development opportunities.

Why Join Armada Recovery?

At Armada Recovery, we’re building one of the fastest-growing behavioral healthcare organizations in the country. Our mission is to provide compassionate, evidence-based care while ensuring operational excellence. As Billing Manager, you’ll play a pivotal role in ensuring financial strength that directly supports our mission of helping clients rebuild their lives.