Director, Sales Operations

Director, Sales Operations

Work Mode : Please Note : This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.

Essential Job Duties

With over 1,500 employees, 30,000 customers, and 3 million users, BambooHR has experienced incredible growth and we're not slowing down. To sustain this momentum, we need a strong sales operations function that equips our revenue teams to execute with clarity, consistency, and impact.

We're looking for a Director of Sales Operations to lead a team of sales operations professionals and managers, strengthening the systems, processes, and data that power our revenue motions (Sales Development, Account Executives, Partner Sales, and Expansion Sales). Reporting to the VP of Operations, this leader will bring focus, discipline, and data-driven insight to help our sales organization scale and thrive.

What You'll Do

• Team Leadership : You'll lead our sales operations team with a focus on cascading vision, strategy, and key prioritized initiatives. The leaders within your Sales Operations team will be responsible for executing on that strategy and determining solutions to operationalize GTM initiatives and planning.
• GTM Strategic Thought Partnership : Together with our executive team you'll be instrumental in defining our GTM strategy as it relates to our company goals, backing into an established operating plan (encompassing people, process, and technology) to maximize sales revenue and goal attainment.
• Optimize Sales Execution : You will ensure that our sales organizations are equipped with resources, processes, and technology to maximize their efficiency and effectiveness.
• Business Alignment : You'll also work to align strategic GTM efforts cross-functionally (collaborating across Marketing, Finance, Sales Enablement, Business Applications / Salesforce, Customer Experience, Product, executive stakeholders, etc.) - building trust, providing direction, and driving accountability across these groups.
• Revenue Leadership Partnership : You'll operate as a trusted advisor to Revenue leaders, helping to shape operational structures and processes that maximize revenue performance. You will bring clarity and help balance a bias-to-action with the art of the possible to achieve results.
• Sales Data & Analytics : You'll partner with Revenue Analysts to ensure we have an optimal sales reporting environment that captures holistic sales performance data including volume, conversion, pipeline health, MRR attainment, etc. You will help establish quotas / goals and ensure that we are able to see the business clearly to achieve our targets.
• Tech Stack Resource Management : You'll own or influence decision-making across the sales systems and roadmap (Salesforce, Outreach, Qualified, etc.) and drive optimization and forward strategy (i.e. AI) across these tools and resources.
• Process Optimization and Governance : You'll define Rules of Engagement, resource top initiatives, and architect scalable sales processes across the buyer journey to maximize conversion and rep productivity.

What You Need to Get the Job Done

What Will Make Us REALLY Love You

What You'll Love About Us

About Us

At BambooHR, we're building something different : we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth : both professional and personal, both individual and collective.

We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.

What sets us apart isn't just what we do, but how we do it : with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.

BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process. If you would like to request accommodations, please let your recruiter know.

BambooHR is An Equal Opportunity Employer M / F / D / V. Because our team members are trusted to handle sensitive information, we require all candidates that receive and