Sr. Manager - Software Engineering - Infrastructure

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are looking for a Sr. Manager to lead a critical team within Hyperforce! The team owns and builds services that make the Service Registry product. It owns all aspects of the product - including product roadmap, design, user experience, development and operations. The product is one of the key pieces of how Hyperforce infrastructure is defined and is used by all the Salesforce developers and service owners. The team is involved in some of the major initiatives around Hyperforce including scale as well as the second substrate. Due to the nature of the interaction, the team members have the opportunity to interface with and learn from some of the best architects in Salesforce.

Your Impact:

• Participate in and lead critical architecture discussions and planning, ensuring technical decisions support long-term product success, stability, and scalability

• Proactively foresee and resolve systemic issues before they impact the experience and security of the product

• Influence and pave the way for Salesforce developers to safely implement infrastructure changes at scale across multiple cloud substrates.

• Advocate for technical excellence and guide teams toward resilient, high-quality engineering practices

• Lead multi-functional coordination, planning, and reviews with peers and leads across the organization to ensure smooth delivery and unified technical direction

• Act as a multiplier by providing exceptional mentorship, technical guidance, and career development.

• Empower teams to self-coordinate and maintain high morale.

• Actively participate in the hiring and interview process to maintain and grow a high-performance engineering culture.

• Partner closely with architect, developer experience Product Owners (POs), foundational service POs and other stakeholders to align engineering efforts with product objectives, define clear priorities, manage tradeoffs, and communicate execution risks

• Occasionally contribute to deeply technical development tasks to maintain hands-on expertise and provide critical support.

• Ensure teams are equipped with clear priorities and adequate resources to maintain velocity and deliver committed outcomes

• Make critical, data-driven decisions that directly contribute to the success and reliability of the product

Required Skills:

• 10+ years of progressive industry experience, including 3+ years directly managing and mentoring high-performing software engineering teams

• Deep technical background in scalable, highly available platform development, with a focus on Java/JVM languages and modern cloud architecture designs

• Leading teams and/or hands-on experience utilizing a major public cloud platform (AWS, Azure, or GCP) combined with expertise in Kubernetes and compute services.

• Proven track record for implementing end-to-end service ownership, focusing on building reliable, self-healing services and driving robust automation

• Demonstrated success in leading complex programs and effectively managing cross-functional stakeholders within a highly matrixed organization

• Experience driving strategy around and actively utilizing open-source technologies

• Strong foundation in Agile/Scrum methodologies, emphasizing secure coding practices and uncompromising code quality

• Bachelor's degree (or foreign equivalent) in Computer Science, Engineering, or a related field, and five (5) years of progressively responsible experience, or a Master's degree (or foreign equivalent) and two (2) years of related experience.
  
  *LI-Y

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.