Field Service Technician

Job Description

Job Description

MSI Viking is a leading supplier of precision measuring technologies. We are a consultative and collaborative sales and service organization focused on understanding the needs of our customers and providing customized solutions. In addition to offering a vast range of metrology products, we provide ISO 17025-accredited calibration, dimensional inspection, and repair services. Plus, we can deliver custom-engineered solutions that leverage advanced automation and control systems, machine vision, and robotic technologies.

As a Field Service Technician at MSI Viking, you will be responsible for servicing a variety of machines including but not limited to optical comparators, vision systems, hardness testers, surface plates, and CMMs at customer sites. You will perform installation, calibration, maintenance, troubleshooting, and repairs to ensure they operate accurately and reliably. This includes mechanical, electrical, and software components. Join our team and help us deliver exceptional service to our customers.

Requirements

Be able to be away from home up to 4 nights a week, and weekends may be required.

Minimum of 3 years of experience as a calibration service technician or equivalent

Strong mechanical and electrical troubleshooting skills

Experience with various metrology brands and software, such as Starrett, Micro-Vu, or Mitutoyo preferred

Proficient in reading and interpreting mechanical and electrical diagrams preferred

Excellent problem-solving and analytical skills

Ability to work independently and travel to customer sites in company vehicle

Good communication and customer service skills

Valid driver's license and clean driving record

Benefits

• Competitive pay based on skills and qualifications
• Opportunity to earn up to a $550 monthly bonus based on productivity and quality
• Paid travel time, including overtime
• Medical, dental, disability, and life insurance
• 401k with Company match
• Paid vacation and company holidays
• Continuing Education Opportunities