HVAC Service Manager

Job Description

Job Description

Company : Mission Critical Companies (Climate Boss LLC & Energy Logix LLC)

Services : Residential | Light Commercial | Commercial

Location : North Austin (Office & Warehouse)

Compensation : TTC of $150k (Base + Bonus + Benefits)

Benefits : PTO, Paid Holidays, Health Insurance, Vision Insurance, Dental Insurance, 401(k)

Perks : Company Vehicle, Fuel Card, Office Space

Position Summary :

The HVAC Service Manager is a player-coach field leader responsible for the execution, quality, and profitability of all service, repair, PMA, refrigeration, ductwork, and system replacement jobs across the MCC platform. This role combines hands-on job execution with technical team leadership, managing a growing team of technicians and apprentices while enforcing operational SOPs, driving margin, and delivering a best-in-class customer experience.

Technical & Field Responsibilities :

• Personally runs and oversees jobs across service, PMAs, ductwork, refrigeration, and system replacements
• Drives technical execution with a focus on diagnostics, quality, safety, and customer satisfaction
• Manages quoting-to-completion workflow, including site inspections, job scoping, and QA sign-offs
• Oversees tool inventory, purchasing, truck stock, and vehicle maintenance for all field personnel
• Ensures all work adheres to MCC’s SOPs, safety protocols, and technical best practices

Team Leadership & Growth :

Systems, KPIs, & Accountability :

Gross Margin >

# / li###

Requirements :

Compensation :

About MCC- Mission Critical Companies :

Mission Critical Companies (MCC) is a private equity-backed HVAC platform committed to scaling residential, light commercial, and commercial HVAC operations across Central Texas. As a sales-forward, technician-first business, MCC leverages business intelligence, systems, and SOPs to deliver operational excellence while empowering its champions to live their American Dream.

MCC is building the premier mission-critical HVAC platform in Texas. Our roll-up strategy enables us to dominate the market through highly trained, specialized technicians, delivering superior outcomes for customers and life-changing career paths for field teams. We are committed to giving the Millennial and Gen-Z generations a clear pathway to the trades through apprenticeships, trade schools, and real-world development — unlocking personal and professional growth through a career in HVAC.