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Merchant Services/Client onboarding Specialist
Merchant Services/Client onboarding SpecialistIowa Staffing • Des Moines, IA, US
Merchant Services / Client onboarding Specialist

Merchant Services / Client onboarding Specialist

Iowa Staffing • Des Moines, IA, US
1 day ago
Job type
  • Full-time
Job description

Merchant Services / Client Onboarding Specialist

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Merchant Services & Client Onboarding Specialist in Des Moines, IA (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration : 6 Months+ to contract to hire.

Required Skills & Experience

Experience in merchant services, payments, and client onboarding. Must-have : Merchant Services experience (NOT general payments / accounting).

Ideal Candidates Will Have :

  • Experience with merchant onboarding and account / product setup.
  • Understanding of credit card processing rails and merchant-facing operations.
  • Ability to understand Level 3 data, chargeback processes, and client documentation (KYC).
  • Strong background in data entry, quality control, and peer review.
  • High degree of professionalism with strong communication skills.
  • Detail-oriented with excellent problem-solving and process improvement skills.
  • Ability to work under tight deadlines in a fast-paced environment.
  • Proficiency in Microsoft Office (Excel, Word, Outlook); experience with account boarding systems a plus.

What You Will Be Doing

  • Perform high volume data entry, account boarding, and quality control checks for new merchant accounts.
  • Support our Merchant Services Onboarding team.
  • This role is a HEAVY data entry - keying in "add locations" and data entry tasks.
  • CRM Systems
  • Help develop and implement the 100% QC process for location additions to improve accuracy and efficiency.
  • Communicate with peers to identify and address errors, ensuring proper remediation processes.
  • Monitor account boarding workflows and suggest process improvements to enhance speed and accuracy.
  • You will receive the following benefits :

  • Medical Insurance - Four medical plans to choose from for you and your family
  • Dental & Orthodontia Benefits
  • Vision Benefits
  • Health Savings Account (HSA)
  • Health and Dependent Care Flexible Spending Accounts
  • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
  • Hospital Indemnity Insurance
  • 401(k) including match with pre and post-tax options
  • Paid Sick Time Leave
  • Legal and Identity Protection Plans
  • Pre-tax Commuter Benefit
  • 529 College Saver Plan
  • Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

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    Onboarding Specialist • Des Moines, IA, US

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