Call Center Representative

Duties :

• Customer Service Professional who handles incoming and / or outgoing calls.
• Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.
• Other assignment as necessary.

Skills :

Minimum 1 year of Call Center experience

Minimum 1 year of Payroll Timekeeping experience specifically within a call center environment

Prior experience in a hospital setting

Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.

Active listening providing full attention to callers to understand their concerns and needs.

Effective problem-solving to analyze a situation, identify core issue and find effective solution.

Extensive phone experience and computer literate.

Intermediate to advance skills in Microsoft Office applications including Word, Excel and Outlook

Education :

High School Diploma or general education degree (GED) - required

Schedule Notes :

Onsite Jacobi.

8 : 00 AM-4 : 00 PM

Hours Per Day :

8.00

Hours Per Week

40.00

Department :

CORPORATE PAYROLL OPERATION

ATD Technology, LLC is a certified minority woman owned business that creates opportunities to match qualified individuals with client programs while meeting all parties' financial and technical goals. ATD is a full service provider with offerings in Contract, Permanent and Temp-to-Perm staffing solutions. We serve Fortune 1000, mid cap and small cap companies in the Commercial, Public and Government sectors.