SNAP® Case Manager (7484)

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant .

LSF is looking for a talented

­­­­­­­­­­­­­SNAP® Case Manager

who wants to make an impact in the lives of others.

Purpose and Impact :

The SNAP® Case Manager is responsiblefor the day-to-day case management and system navigation of SNAP®.

Essential Functions :

• Completes staff training as required by SNAP® and agency;

Completes intake assessments for SNAP® including all required pre and post assessments.

Responsible for the day-to-day case management and system navigation of SNAP®

Follows up on incoming referrals and schedules clients for intakes appointments.

Completes data reporting requirements for intake assessments and ongoing weekly data reporting requirements to all relevant systems in a timely manner (examples include : NETMIS, JJIS, Dropbox, and ASEBA, etc.)

Willingness to work nontraditional business hours including evenings when Groups are scheduled.

Works under the supervision of the SNAP® Coordinator and participates in staff meetings as requested.

Physical Requirements :

Ability to sit or stand for extended periods of time, typically in an office or remote work environment.

Frequent use of computer, telephone, and other standard office equipment.

Must be able to lift and carry files, documents, or supplies up to 20 pounds.

Ability to travel occasionally for home visits, community outreach, or training (as required).

Visual and auditory acuity sufficient to perform detailed work, including reading fine print and hearing conversations in person or over the phone.

Manual dexterity to operate a computer keyboard and handle paperwork.

May require walking, climbing stairs, or navigating facilities during site visits or client interactions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education :

A Bachelor’s degree in Social Work or a related field.

Experience :

1-3 years’ experience with structured groups and parent education groups is required; community / agency liaison experience is desired.

Knowledge, Skills, Abilities :

Communications Skills : Excellent communications skills (verbal and written) are essential.

A solid knowledge of the rules of grammar and punctuation are required.

Computer Skills : Basic computer skills that allow for creating Word and Excel documents are required.

The ability to upload videos to Dropbox and use Video Conferencing Programs like Zoom is required.

Analytic Ability : Must have knowledge of methods of compiling.

Must have knowledge of problem solving techniques.

Interpersonal Skills : Must display professionalism in the day-to-day operations of the office, which includes response to feedback, direction, suggestions, accepting responsibility, working as a team player, volunteering when needed, reporting whereabouts, promoting a cohesive working environment.

Must also display professionalism in communications and on-going working relationship with outside agencies and organizations.

Ability to service all circuit 20.

Other :

Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.

Adherence to Florida Law including but not limited to statute FS 744 and Chapter 39.

Principal Accountabilities :

Reports to SNAP Site Coordinator

Must work well independently, as well as get along well with all other staff and outside contacts.

Accurate, complete and timely submission of all required reports, both internal and external.

Professionalism in all LSF matters

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need.

Mission Driven

staff members become part of the LSF community while

transforming the lives of those in need.

Our staff additionally find

growth opportunities

as they explore areas of interest within theorganization.

Amazing benefits package

including :

Medical, Dental and Vision

Telehealth (24 / 7 online access to Doctors)

Employee Assistance Program (EAP)

Employer paid life insurance (1X salary)

13 paid holidays + 1 floating holiday

Generous PTO policy (starting at 16 working days a year)

Note : Head Start employees paid time off and holiday schedule may differ

403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement

Tuition reimbursement

LSF is proud to be an equal opportunityemployer.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the

Know Your Rights

notice from the Department of Labor.