Human Services & Child Care Investigator

Human Services & Child Care Investigator

Licensor II - St. George / Cedar City

The Utah Division of Licensing and Background Checks (DLBC) is seeking a highly motivated and detail-oriented Investigator to join our team. In this role, you will investigate complaints regarding unlicensed programs and concerns of rule, statute, and law violations in licensed programs. If you have a passion for regulatory compliance and want to make a real difference in public safety, this is the opportunity for you!

This position requires traveling and overnight stays throughout the State of Utah.

The Agency

The Department of Health and Human Services, Division of Licensing and Background Checks (DLBC) protects the vulnerable populations of Utah. DLBC licenses foster care, child care, human services, and health facility programs using rules and requirements that have been created with community support. DLBC is comprised of the Office of Background Processing (OBP), the Office of Licensing (OL) and the Center for Medical Cannabis (CMC).

For more information about the Division of Licensing and Background Checks, click here.

Why Join Our Team?

This is an opportunity to make a difference for Utah citizens while being a pivotal part of a dynamic team. You will receive great health and retirement benefits, such as generous paid time off. Spend more time with your family and have a positive work life balance.

Click here to view a summary of all the benefits we offer.

If offered this position, your employment will be contingent upon passing a background check and review. There will be no cost to you for this check. This check will include fingerprinting, which will be available at various DHHS locations for your convenience. Fingerprinting will be completed prior to your first day of employment. You may review the policy by clicking here.

Responsibilities :

• Schedule and conduct investigations to ensure compliance with statute and rule.
• Reviews, investigates, documents, and addresses grievances and complaints, while implementing appropriate disciplinary actions as needed.
• Maintain contact with agencies / organizations for guidance on compliance issues and solutions.
• Issue, review, restrict, deny, suspend, or revoke licenses, permits, registrations, and certificates.
• Provides information to those seeking assistance and suggests solutions and assists others in solving problems.
• Act as a liaison between the public and internal divisions to ensure smooth communication and efficient workflow.

Minimum Qualification :

Preferred Qualification :

Supplemental Information :

J-18808-Ljbffr