Restoration Department Manager
SERVPRO of Allentown, PA is seeking a Restoration Department Manager to lead our fast-growing restoration division. This is a prime opportunity for a motivated, organized, and hands-on leader to oversee a high-performing team and drive operational excellence in both Contents Restoration and Water Mitigation Services.
What You'll Do :
- Oversee day-to-day operations for the Restoration Department, managing a team of 1015 restoration professionals.
- Lead and develop team members to ensure efficiency, professionalism, and superior customer service.
- Oversee all phases of water mitigation, contents cleaning, and restoration projectsfrom inspection to completion.
- Ensure production goals and quality standards are consistently met or exceeded.
- Manage department financials, scheduling, and project execution to achieve an annual volume of approximately $2 million.
- Collaborate with ownership, estimators, and project managers to maintain profitability and client satisfaction.
- Promote SERVPRO's culture of excellence, safety, and teamwork.
What We're Looking For :
5+ years of experience in the restoration industry, with strong knowledge of Contents Restoration and Water Mitigation.Proven experience managing or supervising restoration teams.Strong leadership, communication, and organizational skills.Proficiency in job costing, scheduling, and department-level P&L management.IICRC certifications (WRT, ASD, FSRT, OCT) preferred.Ability to thrive in a fast-paced environment while maintaining high standards of service.What We Offer :
Competitive base salary + commission structure ($100,000$110,000 total earning potential).Relocation assistance available for the right candidate.Full benefits package including health, dental, vision, and retirement plan options.Paid time off and holidays.Career growth opportunities within a top-performing SERVPRO franchise team.A positive, family-oriented culture that values leadership, accountability, and excellence.Ready to Lead?
If you're a seasoned restoration professional with the leadership skills to take a thriving department to the next level, we want to hear from you. Apply today and join the SERVPRO Team Doyle familywhere your experience and leadership will make an immediate impact.