Service Solutions Specialist - San Jose

Service Solutions Specialist - San Jose

Lumenis is a global leader in the field of minimally invasive clinical solutions for the Ophthalmology and Aesthetic markets, and is a world-renowned expert in developing and commercializing innovative energy-based technologies, including Laser, Intense Pulsed Light (IPL) and Radio-Frequency (RF).

We are looking for a Service Solutions Specialist to join our Team.

Location : San Jose

(4 days in office, 1 day work from home)

The primary driver of Service Contract Sales which account for 20% of the overall Revenue of the America's Region. The Sales Rep has direct responsibility for the Service Contract sales cycle from prospecting through to closing for new contract opportunities though some focus on contract renewals is also expected. The Sales Rep will use best practices for high volume Inside Sales and will coordinate sales strategy for target accounts with Field Sales, Service and Clinical counterparts to ensure the correct resources are utilized in sequence to close the sale. The Sales Rep will exercise considerable initiative and judgment to maximize the profitability of each opportunity and is expected to influence the overall marketing programs to ensure Lumenis delivers solutions of value to our customers. The Sales Rep may participate in training of Inside and Field counterparts.

Essential Duties and Responsibilities

Responsible for interfacing with customers, company sales and / or service representatives to handle a variety of pre-sale or post sales service contract related activities.

Develop new business via telephone and email, and identify appropriate buyers within the organizations.

Incorporate strategic and consultative sales techniques; discuss with the customers their business environment, identify their priorities, and determine the most appropriate Lumenis solution that speaks to their needs.

Utilize professional selling expertise and business acumen to meet and exceed sales targets.

Preferred Qualifications

Requires 2 - 4 years of proven track record of above quota achievement in Inside Sales environment; solutions based sales to B2B is highly preferred.

Thorough knowledge of a consultative or solutions based sales process comprising of prospecting, qualifying solution building, objection handling and closing is a must.

Must be proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint), Salesforce CRM experience is a plus.

Bachelors degree

Behavioral Competencies

Excellent telephone presentation, oral and written communication skills;

A dynamic personality with a drive to reach decision makers is essential.

Excellent documentation and organizational skills.

Advanced negotiation and objection handling skills are essential.

Demonstrated ability to meet and exceed determined sales and activity quotas.

What we offer :

• Competitive Salary plus quarterly incentives.
• Monthly home office allowance
• Benefits package including Medical, Dental, Vision, and company matching 401(k). Employee paid Life / AD&D / LTD. Benefits start day 1!
• Paid Vacation & Holidays
• Excellent culture

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation. The job description outlined above reflects general details as necessary to describe the primary functions of this job, the level of knowledge and skill typically required, but should not be construed as an all-inclusive listing of work requirements. Individuals may be asked to perform duties other than those mentioned above in order to cover absences or relief in the appropriate department to equalize peak work periods or otherwise balance the workload.