Head of Operations and Growth

Overview

Who is Recruiting from Scratch : Recruiting from Scratch is a talent firm that focuses on placing the best candidate for our clients. Our team is 100% remote and we work with teams across North America, South America, and Europe to help them hire.

Title of Role : Head of Operations and Growth

Location : New York, NY (In-office 4–5 days / week; ~2 days / month client travel)

Company Stage of Funding : Seed to Series A trajectory

Office Type : On-site, Full-Time

Salary : $125,000 – $175,000 base + Equity + Performance-Based Bonus

Company Description

We’re working with a fast-growing technology company building modern tools for a traditional, industrial-focused sector. The team is small, ambitious, and scaling quickly with a clear path toward their next funding milestone.

This is a high-ownership role where you’ll work directly with the founder and leadership team to help shape go-to-market, customer success, and operations during a critical growth stage.

What You Will Do

• Build and manage CRM and outbound lead generation systems; run outbound campaigns including calls and emails.
• Drive customer success and retention through onboarding, training materials, account check-ins, and adoption monitoring.
• Support market expansion research and validate product fit in adjacent verticals.
• Create sales and marketing collateral, including presentations, website drafts, and video content.
• Partner closely with the founder on strategic initiatives, fundraising prep, and operational execution.
• Travel to clients (~2 days / month) to strengthen relationships and support deployments.

Ideal Background

Preferred

Compensation and Benefits

High-ownership role reporting directly to the founder

This is an ideal role for a motivated operator who thrives under pressure, can own execution across multiple functions, and wants a launchpad toward executive leadership or a founder path.

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