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SNAP DEPUTY DIRECTOR
SNAP DEPUTY DIRECTORCity of New York • Bronx, NY, US
SNAP DEPUTY DIRECTOR

SNAP DEPUTY DIRECTOR

City of New York • Bronx, NY, US
30+ days ago
Job type
  • Full-time
Job description

SNAP Deputy Director

Under the direction of the SNAP Regional Manager, with wide latitude for independent initiative and judgment, the SNAP Deputy Director coordinates the day-to-day operations of the Family Independence Administration SNAP centers engaged in determining eligibility, authorizing and issuing expedited and recurring food stamp benefits to employable participants applying for food stamps. The SNAP Deputy Director will :

  • Coordinate and provide guidance to the section supervisors who oversee the food stamps reception, application and recertification processing units at each food stamp site, ensuring that eligible individuals are serviced in an expeditious manner, and in compliance with Federal, State and Local laws and regulations.
  • Review procedures and provide proper interpretation of Federal and State procedures and regulations to resolve issues related to food stamp eligibility processing; intervenes in difficult cases to ascertain that rules of determination are properly applied; liaise with the Food Stamp Fair Hearing unit to ensure that documentation requested supports the agency's position so that fair hearings are properly adjudicated.
  • Monitor and consult with the Site Manager on overall Food Stamp problems; evaluate situations where clients may require emergency appointments the same day; authorizes emergency payments and provides guidance in difficult or unusual cases.
  • Review weekly activities and prepare statistical administrative reports detailing the Food Stamp activities for the Site and the Regional Managers to assist them in measuring the cases completed and in determining needed changes or improvement of methods; recommend appropriate corrective action as necessary.
  • Liaise with Office of Quality Assurance (OQA) in auditing food stamp application cases and monitoring case management activities to ensure proper eligibility determination and that cases are handled according to Agency guidelines and are in compliance with current Social Services laws.
  • Oversee the implementation of new and / or revised food stamp policies and procedures; evaluates the clients' scheduling and monitors case processing activities; conduct regular reviews of outcome reports, audits and assesses participants' feedback.

Work Location : 2500 Halsey Street, Bronx, NY 10461 Hours / Schedule : Monday Friday, 9 : 00am-5 : 00pm

Principal Administrative Associate - 10124

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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Deputy Director • Bronx, NY, US