Client Business Lead (Entertainment / Subscriptions)
The Role
Wpromote is looking for a Client Business Lead who will be a senior strategic leader accountable for the health, profitability, and strategic growth of the agency's streaming and entertainment vertical. The Client Business Lead balances commercial stewardship with strategic leadership, acting as a critical bridge between client business objectives and our agency's integrated marketing solutions.
You will be responsible for driving client satisfaction, retention, and long-term value creation with the ability to deliver business growth across existing and new service lines / business units. You will drive client satisfaction and long-term growth by expanding services, strengthening relationships, and delivering exceptional media strategy across all channels. This role will allow you to lead and mentor cross-functional teams to foster innovation and collaboration agency-wide.
At Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through our policies and benefits listed below. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek's Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what's possible in marketing.
We offer :
- Remote-first culture
- Unlimited PTO
- Extended Holiday break (Winter)
- Flexible schedules
- 100% paid parental leave
- 401(k) matching
- Medical, Dental, Vision, Life, Pet Insurance
- Sponsored life insurance
- Short Term Disability insurance and additional voluntary insurance
- Annual Class Pass credits and more!
The anticipated annual salary for this role will range from $170,000 to $225,000, based on consideration of a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state's salary threshold for exempt employees. At Wpromote, pay ranges are subject to change and are based on specific market medians for similar jobs according to third-party salary benchmark surveys. Individual pay within that range can vary due to skills, experience, and available budget. The total compensation package for this role will include benefits (listed above).
This role is restricted to candidates who currently reside in Los Angeles or New York City area due to client travel requirements. There will be required travel to the client's offices in the above cities.
We have office hubs in Los Angeles, Chicago, and New York, where you can join in on learning and development opportunities, fun events, take advantage of a space to work, and collaborate in person!
This position is not eligible for immigration sponsorship.
Important Notice : Beware of Job Scams
Wpromote recruiting communications will only be sent through our official channels via wpromote.com email addresses. If you see a posting elsewhere that is not reflected on Wpromote.com / careers, it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information, such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity.
You Will Be
The primary business lead for across streaming and entertainment clientsBuilding and nurturing senior-level client relationships (VP, CMO, CEO) to strengthen position as a strategic partner and trusted advisorLeading business planning processes (annual planning, Quarterly Business Reviews, roadmaps), ensuring alignment between client business objectives and agency deliverablesIdentifying and driving growth opportunities across media, creative, analytics, technology, and consulting servicesLeading contract and scope negotiations, ensuring mutual value for the agency and clientExpanding agency footprint within vertical client organizations through consultative sellingManaging and coaching direct reports through regular performance reviews, development planning, and career growthOverseeing the development of holistic, full-funnel media strategies rooted in consumer insights, channel expertise, and performance dataEnsuring strategies integrate seamlessly across paid, owned, and earned channels to drive measurable brand and business outcomesChampioning innovation in media approaches, proactively bringing new ideas, partners, and tactics to clients to enhance the agency's value propositionPartnering with Analytics, Brand Strategy, and Creative to deliver cohesive audience strategies, messaging frameworks, and measurement plansServing as the point of escalation for strategic media decisions, client / staffing / delivery challenges, and troubleshootingActively manage cross-functional relationships internally across Client Services, Media, Analytics, Creative, and OperationsDriving operational discipline around forecasting, staffing, and delivery excellencePartnering with Operations and Finance to ensure efficient delivery and strong margins on assigned accountsModel and foster collaborative, proactive, and accountable ways of workingEnsure teams are resourced and structured for success, partnering with department leads on staffing, training, and talent planningMotivating, recognizing, and rewarding outstanding performance both on an individual and team basisResponsible for the full P&L ownership of all clients within your portfolioServing as a thought leader (in the entertainment / streaming space) on emerging media trends, industry shifts, and evolving consumer behavior, representing the agency's point of view in senior-level client conversations, industry events, and partner meetingsProviding regular reporting to the Managing Director on account health, opportunities, risks, and financial performanceYou Must Have
15+ years of experience in client services or account leadership roles within an advertising agency (with a focus in business development and / or within entertainment (streaming) and / or subscription based service industries)5+ years experience leading and managing high-performing teamsA strong track record of driving results across complex, high-stakes accounts with 8+ figure annual budgetsDemonstrated success in advising or managing accounts through in-housing transitions, with an ability to balance agency value while partnering effectively with internal brand teamsExperience engaging with and advising client stakeholdersStrong experience with building long-term strategic relationships with clients in the entertainment / media space, ideally with exposure to both traditional and digital / streaming ecosystemsProven ability to lead cross-agency collaborationguiding partner agencies on integrated strategy, planning, and measurement to ensure alignment and elevate outcomesDemonstrated success in driving revenue growth and account expansionExperience in integrated marketing solutions across digital and traditional channelsExperience managing direct-to-consumer, performance-based mediaDeep understanding of client business challenges and the ability to craft solutions beyond campaign executionStrong grasp of industry trends, evolving consumer behaviors, and platform partnerships specific to media and entertainmentStrong commercial orientation with experience in understanding P&L for major accountsUnderstanding of data analytics and performance measurement frameworksExcellent presentation and communication skills with the ability to influence key stakeholdersA collaborative approach to working with cross-functional teams to deliver exceptional outcomesStrong negotiation and conflict resolution capabilitiesKnowledge of current marketing technology stack and digital transformation trendsBachelor's degree or equivalent work experience