Associate Patient Care Coordinator (HOLDEN)

$1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start

Caring. Connecting. Growing together.

Family Practice has an immediate opening for a friendly, patient focused and detailed oriented Associate Patient Care Coordinator to join our team. The

Associate Patient Care Coordinator

is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals.

Location : 64 Boyden Rd. Holden, MA

Hours (38.75) : Monday-Friday between the hours of 8 : 30 AM-5 PM EST

Primary Responsibilities :

• Answers phones and schedules appointments
• Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed
• Greets patients as they arrive and manages wait time
• Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and / or precertification of procedures, and copy required documents
• Collects co-payments, co-insurance, and deductibles and issues receipts
• Processes walk-in patients and visitors
• Manages medical records (maintains, files / scans, prepares for schedule)
• Ensures all correspondence is scanned and / or filed, processes requests for medical records release and maintains appropriate logs, etc
• Establish and maintain effective working relationships with patients, employees, and the public
• Performs all other related duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.Some of our offerings include :