Customer Service Representative (Jacksonville, FL area) Remote

Customer Service Representative (Jacksonville, Fl Area) Remote

Maximus is looking for customer service representatives in and around the Jacksonville, FL area. The role provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). May support multiple federal government agencies on critical programs. Must reside within a 75-mile radius of the Jacksonville, FL area. This position is fully remote; however, you must be able to go onsite to pick up equipment at the Maximus Jacksonville, FL location. This position will require a favorable federal suitability clearance post-hire as mandated by the client.

• Position is contingent upon contract award

Essential Duties and Responsibilities :

Experience in a call center environment highly preferred. Must be a US Citizen. This position requires all work to be performed within the Continental US. Must currently live in and have permanent residence within the Continental US. Must be able to successfully obtain a favorable federal suitability clearance post-hire as mandated by the client. Must be able to pick up equipment at the Maximus Jacksonville, FL location.

Minimum Requirements :

EEO Statement : Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency : For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary : $16.00

Maximum Salary : $16.00