Account Manager

Account Manager

The Account Manager is responsible for developing and managing customer accounts, cultivating strong relationships, and driving revenue growth through effective sales strategies. The primary purpose of this role will be sales, prospecting clients and building relationships. The ideal candidate will have a proven track record in logistics account management, exceptional communication skills, and a passion for sales and exceeding customer expectations.

Essential Job Functions :

• Responsible for high customer interactions, including prospecting, cold calling, closing deals, and daily account management.
• Negotiate transactional rates with prospects and closed customers to win opportunities to grow our market share.
• Generate and qualify leads daily to determine compatibility with our services.
• Maintain accurate tracking and history of all shipments.
• Collaborate with internal teams to ensure seamless execution of logistics services and timely resolution of any issues.
• Analyze customer needs and develop customized solutions to optimize efficiency, reduce costs, and improve overall supply chain performance.
• Manage customer expectations by employing Standard Operating Procedures (SOPs), Key Performance Indicators (KPIs), and other account metrics.
• Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth and innovation.

Knowledge, Skills, and Abilities :

The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience :

We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.