Cashier / Cook / Server / Customer Service

divh2Crew Team Member / h2pThis job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonalds USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonalds USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonalds USA has no control over employment matters at the restaurant. McDonalds USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. / ppMcMarro Family Restaurants own and operate 30 McDonalds Restaurants throughout Southern California. We have been in business for over 30 years and have spent the last decade expanding our business and creating opportunities for career growth for our employees. At McMarro we believe in working together to create a culture that supports the companys values; Family, Integrity, Community and Teamwork. / ppAs a Crew Team Member, you will play a crucial role in ensuring the smooth and efficient operation of the restaurant. Your primary responsibility is to provide excellent customer service by greeting our customers with a smile, ensuring a memorable visit, delivering high-quality products, and maintaining a clean and welcoming environment for our guests. Crew members are expected to work in several workstations and areas of the restaurant and complete different cleaning tasks in each area. Areas include drive-thru, front counter, production, dining room, restrooms, parking lot, and other areas within the restaurant or areas that are considered company property. / ph3Job Responsibilities / h3pIn addition to following company policies and procedures, main responsibilities include, but are not limited to : / pulliContribute to a safe respectful workplace - practice respectful communication with co-workers and customers. / liliCustomer Service regardless of your station, greet our customers in a friendly manner, follow McDonalds procedures for customer satisfaction. / liliFood Preparation and Cooking prepare and present our delicious food items following McDonalds procedures and standards - always prioritizing food safety. / liliSafety Compliance maintaining a safe environment for both crew and customers by following McDonalds procedures to prevent work accidents. / liliCleaning and Sanitization maintain a clean restaurant by keeping your work area clean as well as the areas that our customers visit. / liliTeamwork it starts with reporting to work on time and doing your personal best. It also includes taking initiative to help co-workers with tasks in order to meet the restaurants goals. / liliDependability listening and following directions given by your manager, reporting to work on time and being consistent. / liliAppearance - follow the companys appearance policy 100%, 100% of the time. / liliAdaptability learn to operate other workstations and adapt quickly to change. / liliUpselling and Promotion recommending menu items and encouraging customer use of surveys and the McDonald app. / liliStocking and Inventory keeping the restaurant well stocked for efficient operations. / li / ulh3Requirements Skills / h3pHas a can-do attitude, sense of optimism, ownership, and commitment towards his / her work responsibilities. / ppProvide excellent customer service, including communication skills and a friendly attitude. / ppWillingness to learn and grow. / ppCan excel in a fast-paced environment with minimum supervision / ppExhibits polite and respectful behavior at all times / ppAbility to stand for long periods, lift items (typically 10-30 pounds) / ppAbility to handle money, make transactions, and provide correct change when necessary / ppAbility to follow health and safety standards, including hygiene practices and proper food handling procedures / ppReliability, punctuality, and a strong work ethic are important / ppAbility to be cross-trained in multiple departments and multitask / ph3Qualifications / h3pMust be 16 years of age or older to apply / ppIf under 18 must provide valid work permit / ppFriendly / positive attitude / ppFlexibility in scheduling, including weekends (Friday, Saturday, Sunday) and holidays / ph3Benefits / h3pHourly rate $20-$21.75 / ppMedical Insurance / pp401k with matching contributions / ppUnpaid Leaves of Absence / ppPaid Sick Time - in accordance with City or State ordinance / ppEducation through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language / ppDiscount programs / ppFree meals / meal discounts / p / div