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Lead Medical Assistant

Lead Medical Assistant

Western University of Health SciencesSan Francisco, CA, United States
5 days ago
Job type
  • Full-time
Job description

Posting Details

About WesternU

As you take your first step onto a Western University of Health Sciences campus, each path, each person, each structure comes with a transformative story. WesternU is more than the practice of medicine. We are defined by character and culture.

At WesternU, you will discover humanism at the heart of every interaction : a warm welcome, a sincere smile, a positive word, a kind deed, a thoughtful gesture. You will see students work together on case studies; a parade of pets in campus parks; student clubs offering opportunities for career growth and community involvement; and faculty, staff and students designing their future and the future of WesternU. We display a collaborative mindset in how we operate, educate, and serve others.

Although, geographically, we are two campuses - as humanists, we are one : to enhance and extend the quality of life in our communities and achieve excellence in everything we do. We attract diverse, professional faculty, staff and students that thrive in an environment of humanistic health care education. Join our team of faculty and staff and make a difference.

Posting Details

Position Title

Lead Medical Assistant

Position Control Number

S03991

Type of Position

Staff

Position Status

Full-time

Campus

Western University Campus-Pomona, CA

Position Location

California

Department

6011-Center for Clinical Research

Job Summary

Provides assistive care to research patients and the Clinical Trials team. Assists with clerical and administrative functions as a multi-skilled auxiliary worker.

Knowledge, Skills and Abilities

Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

1. Must be fluent in English with the ability to communicate (written and verbal) medical terminology at an advanced level.

2. Demonstrated phlebotomy skills

3. Demonstrated interpersonal communication skills.

4. Must have knowledge of medical terminology and non-invasive diagnostic equipment (blood pressure cuff, stethoscope and ophthalmoscope and otoscope) as well as an excellent understanding of a basic physical examination.

5. Must have excellent desktop computer skills

6. Must have skills and relevant hands on experience acquired from working in a procedure based medical environment.

Required Qualifications

2 - 3 years prior experience in a medical office environment. Knowledge of medical terminology and various types of medical testing equipment or devices. Ability to communicate effectively with patients and staff.prior clinical research experience helpful, but not required.

At least Medical Assistant Certificate from an accredited course of study is required or other relevant healthcare profession (ie nursing)

BA / BS in health science helpful but not required

BLS certification

Preferred Qualifications

Essential Job Duties

Key Responsibilities

1. Performs all responsibilities as delegated by University Research administration and individual Principal Investigators.

Key Responsibilities

2. Coordinates and participates in investigator / study team meetings.

Key Responsibilities

3. Protocol Management :

  • Develop and coordinate subject treatment schedule, space, and supplies with appropriate personnel
  • Recruit subjects for assigned studies, to include determining subject population availability (chart reviews), advertising venues, and review of study information with potential subjects
  • Manage subject data records and regulatory binders
  • Responsible for coordinating subject visits, collecting blood, appropriate processing of specimens, shipping of specimens and ensuring medication dispensing / supplies / incentives is carried out and documented appropriately
  • Complete investigational product accountability documentation, and ensure product accountability is accurate if indicated.
  • Manage data collection, ensure all AEs are identified and reported appropriately.
  • Enter required data on paper, spreadsheets or electronic CRFs, audit records for accuracy, resolve discrepancies, and correct as necessary.
  • Coordinate visits with external monitors and internal quality assurance to assure compliance with protocol, SOPs, regulations and guidelines.
  • Collect, organize and maintain all essential documents required for study regulatory files.

Key Responsibilities

4. Ensure research equipment is properly maintained / calibrated

Key Responsibilities

5. Monitors the progress of research activities; develops and maintains records of research activities, and prepares periodic and ad hoc reports, as required by investigators, administrators, funding agencies, university and / or regulatory bodies.

Key Responsibilities

6. Willing to be flexible in work hours as required by the specific study

Key Responsibilities

7. Willing to travel to outside clinics / hospitals / meetings as required for individual studies.

Key Responsibilities

8. Other duties as assigned : The University / College has the right to add or change certain duties at any time.

Key Responsibilities

9. Providing outreach and information to potential research participants and potential referral sources in the community

  • Familiarizing potential subjects with ongoing research studies
  • Attending community events / health fairs to promote clinical research studies at WesternU
  • Reach out to community clinics to promote clinical research at WesternU
  • Develop advertising / recruitment materials to promote clinical research at WesternU
  • Identify opportunities to advertise in the community
  • Chart review / database search to identify potential research subjects.
  • Serve as a liaison between the community and clinical research at WesternU
  • Serve as a resource to clinicians and health care staff both within WesternU and the community regarding clinical research at WesternU.
  • Do presentations to community groups about clinical research opportunities at WesternU
  • Key Responsibilities

    10. Medical assistant duties

  • Prepares patients for examinations and diagnostic procedures according to clinic procedures such as recording temperatures, pulse rate, blood pressure and responses to standardized medical history questions, including allergies to medications and / or foods.
  • Reports all observed patient concerns and changes in condition to a licensed staff member.
  • Performs Clinical Laboratory Improvement Amendments (CLIA) Waved Lab tests such as urine dip stick, Hgb, Hct, finger stick glucose, hemoccults, HCG, A1c and reports results to a licensed staff member. May perform patient phlebotomies in accordance with clinic policies and procedures and physician orders after specialized training.
  • Performs specialty skills such as suture removal and injections (IM, subcutaneous and intradermal). Perform administration of by mouth medication with proper supervision of the licensed staff member. Wound care and dressing changes.
  • Acts as a chaperone for health care providers during patient examination as requested and assists with procedures.
  • Monitors and cleans assigned patient examination rooms, unit areas and unit equipment reporting outdated supplies, stock levels and restock set levels of items and necessary equipment repairs.
  • May apply leads and monitors for diagnostic procedures such as EKGs
  • Travel to patient's home and / or group home; May or may not be accompanied by licensed provider.
  • Answers telephones, forwards telephone messages, schedules appointments, procedures and diagnostic tests.
  • Assists in routine clerical functions such as scanning of medical information in patient's electronic medical records, obtaining medical records from other providers and entering charges for billing purposes.
  • Attends and completes mandatory in-services including but not limited to, WesternU Patient Care Center Orientation, HIPPA, infection control, safety, CPR, equipment usage and department policies and procedures.
  • Orders supplies / checks for outdated supplies.
  • Posting Details Continued

    Work Schedule

    Regular 40 hour work week

    Working at WesternU

    We believe in making an impact in the lives of our employees, personally, and professionally. Every employee has different individual and / or family needs. We offer benefits that are both comprehensive and flexible to address your unique needs. We believe work-life harmony is positive and achievable.

    We offer competitive salaries, generous paid time off, insurance plans, reimbursements, and retirement benefits. Additionally,

  • Our faculty, staff, and administrators are 100% focused on student success.
  • Our University culture creates the context for a nurturing and supportive environment.
  • Faculty, staff, and students can expect to make deep, personal relationships within the University community.
  • As a Faculty, Staff, or Student at WesternU, you can focus on work that you love, be your authentic self, and lead to the future with innovation in health sciences.
  • WesternU's core value of humanism encourages all to bring their whole self in all that they do.
  • We are committed to fostering a culture of respect, equity, collaboration, and fun at all levels for all people!
  • Expected Pay Scale

    Minimum

    $26.50

    Maximum

    $26.50

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