Parking Enforcement Officer

Parking Enforcement Officer

Provo City is looking for a full-time Parking Enforcement Officer to enforce parking ordinances and assist in coordinating the daily activities of part-time City parking enforcement staff.

Job Details

Compensation Package:

Pay Rate: (G22) $20.95 - $28.88 per hour (depending on experience)

Benefits: Provo City offers generous employer-paid health insurance; retirement and pension plans, including 401k and 401k matching; paid leaves, including vacation, sick, holidays, bereavement, and parental leaves; educational assistance; competitive pay; and regular review of compensation practices to remain competitive with the market. Employees also receive great perks: free use of the Provo Recreation Center and Peaks Ice Arena, a Provo Library card, 50% off green fees at Timpanogos Golf Course, a 4/10 work schedule, and others.

Main Duties:

• Lead and support part-time Parking Enforcement Officers, including training, scheduling, and helping review their performance.
• Patrol city streets and parking lots to ensure parking rules are followed.
• Issue parking tickets to vehicles that break parking laws or rules.
• Check vehicles for time-limit violations, including marking tires and watching for 72-hour parking issues.
• Request towing when vehicles need to be removed.
• Help the public by explaining parking rules, giving directions, and responding to 311 calls.
• Use technology, such as license plate readers and computer software, to check permits, record information, and write reports.
• Work with other City departments by reporting abandoned vehicles, safety hazards, and damaged signs or equipment.
• Keep accurate records and reports and assist in ticket appeals when needed.
• Help with traffic control during events and perform other related duties as assigned.

Minimum Requirements:

• High School Diploma or equivalent (GED).
• One year of experience in parking enforcement or support in a medium to large program, preferably a city or large university.
• OR an equivalent combination of job-related education, training, and/or experience [substituting each one year of post-secondary education/training for six months of experience].
• A valid, lawful Driver License and acceptable driving record at the time of and through employment.

Selection Process:

Applications will be reviewed in the order they are submitted, with the first screening being held on December 10th. Applicants must meet the minimum qualifications listed above to be eligible for consideration. If selected for hire, candidate will be required to successfully pass a drug screen and criminal background check. Non-disclosure may result in dismissal. Applicants with unsatisfactory drug screen results will be ineligible for appointment or application to any Provo City position for a minimum period of six (6) months.

Why Provo City?

Provo City has a vision for continued prosperity based on citizen priorities. To deliver on those priorities, the Administration developed a brand promise to establish the high standards of our community identifies as the Provo Pillars: Welcoming, Safe and Sound, Economically Vibrant, and Forward Looking. Together we are building a strong foundation for a community that is honored both nationally and locally. Provo is consistently recognized nationally for its outstanding quality of life, well-being, and as a beautiful place to live. Provo has been awarded the "Best Performing City" three years in a row, and we were ranked the 'Best Run City in America' by WalletHub for 2025. Visit provo.gov to learn more! Provo City is an Equal Employment Opportunity employer.

Full Time/Part Time: Full time

Position Type: Regular

Scheduled Hours: 40

It is the policy of Provo City to select, develop, and promote employees based on their ability and job performance. It has been, and shall continue to be, the policy of the City to provide Equal Employment Opportunity to all people in all aspects of employer/employee relations without regard to race; color; religion; sex; pregnancy, childbirth, or pregnancy-related condition; age; national origin; disability; sexual orientation; or gender identity. This policy affects decisions including, but not limited to, an employee's compensation; benefits; terms and conditions of employment; and opportunities for promotion, training and development, transfer, and other privileges of employment. It has been, and shall continue to be, the City's policy to maintain a working environment free of discrimination and intimidation. It is further the policy of the City to comply in good faith with applicable local, state, and federal statutes concerning Equal Employment Opportunity.

Employment with Provo City offers a variety of opportunities to start and grow an exciting career serving your community, including in public safety, utility services, leisure services, administration, and other areas. Opportunities are always available, so apply today to be a part of Provo's team!