Field Technician / Developer

Job Description

Job Description

Overview

At Vision IT, we put people first-our employees, their families, and our customers. We are seeking a technically proficient, customer-focused IT professional to support mission-critical systems and develop modern collaboration and automation solutions using Microsoft SharePoint and Power Platform.

This role is responsible for end-user device support, secure IT operations, and the design, development, and maintenance of custom SharePoint and PowerApps solutions. The ideal candidate is proactive, detail-oriented, and comfortable working in secure, high-visibility environments supporting senior leadership and sensitive systems. Occasional after-hours support may be required to maintain operational continuity.

Key Responsibilities

IT Field & End-User Support

• Provide on-site and remote technical support for end-user devices, including setup, installation, configuration, connectivity, troubleshooting, and resolution.
• Support secure access to enterprise systems, including networks, shared drives, printers, and collaboration tools.
• Respond to incidents and service requests in accordance with Service Level Objectives (SLOs).
• Deliver after-hours support as needed to resolve critical issues.
• Manage and track IT assets, including desktops, laptops, tablets, mobile devices, monitors, printers, and peripherals.
• Monitor device performance and ensure compliance with security baselines and IT policies.
• Document system configurations, access controls, and maintenance activities to support audits and compliance.

SharePoint & Power Platform Development

Qualifications & Required Experience

Certifications Required

Preferred

Why Vision IT?

Vision IT is committed to a People First culture rooted in integrity, compassion, and excellence. We empower our teams to deliver secure, innovative IT solutions that support critical missions.

Benefits include :

Vision IT is an equal opportunity employer and is committed to diversity, equity, and inclusion in the workplace.