Job Description
Job Description
Salary : $23 - $25 per hour
Job Title : Lifeguard Coordinator
Location : Redmond Pool
Employment Type : Full-time, non-exempt
Reports to : Pool Director
Schedule : Monday - Friday 2 PM - 10 PM
Job Summary :
A Wave Aquatics Lifeguard Coordinator is responsible for overseeing the safety and well-being of our pool patrons and staff. On shift, Lifeguard Coordinators act as both Head Guards and make management calls like closures, cancellation of classes, assisting in In-services and completing daily training drills for Lifeguards, and any other needs of the facility, when there is no Director present. They will also be in charge of overseeing lifeguards at the facility, as well as completing all administrative tasks for their direct reports. This role fosters a cohesive and cooperative environment by partnering with both the Maintenance and Safety Director and the Pool Director at the facility.
Key Responsibilities :
Pool Operations
- Complete opening and closing facility procedures
- Ensure the facility is staged properly based on programming (i.e., lane lines in correct places, bulkhead move, equipment needs, etc.), lifeguard stations and rotations are set up for success, all necessary equipment and personnel are accounted for
- Ensure lifeguard staff are following the chair rotation schedule and receiving scheduled breaks
- Enforce pool rules and regulations
- Prioritize safety of everyone in the facility at all times
- Be prepared to substitute lifeguard shifts when no coverage is present
- Execute Emergency Action Plans correctly and quickly in the event of an accident or injury
- Provide excellent in-person and over-the-phone customer service to all guests
- Update credit cards, accounts, and billing information to the online enrollment system
- Report and advise all concerns to the Pool Directors
- Maintain quarterly inventory of cleaning supplies, pool support tools and office supplies
- Assist Training and Safety Director in monitoring lifeguard certification expiration dates
- Able to assist in planning and implementing staff training in-services
- Complete incident reports, accident reports, theft reports, and vandalism reports as deemed required
- Abide and uphold all policies and procedures set forth by the Wave Aquatics Handbook
- Attend Head Guard Staff meetings
- Additional responsibilities as may be assigned by the Pool or Aquatics Director
Wave Swim School Responsibilities
Familiarity with Wave Swim School curriculum (training provided)Oversight of swim instructors when a Director is not presentEnsure adequate staffing of swim lessons if there is a staff call-out and no other Director is presentFacility Maintenance :
Perform various maintenance duties to ensure a clean and safe facility.Monitor pool water chemistry through water testing; ensure that all required chemical checks are taking place and being recorded.Perform daily checks of safety equipment (backboard, rescue equipment, First Aid kit, etc.) and ensure it is properly placed and in proper working conditionAdvise staff of additional cleaning tasks as needed, based on facility conditionsEnsure that daily / weekly maintenance tasks are completed, reported and regularly signed off by the lifeguard staffComplete required reports and records including incident, accident, theft, vandalism and any other incidents of concernStaff Supervision
Review weekly lifeguard staffing schedule with Pool Director, ensuring sufficient daily coverageSupervision of lifeguards at facility (this is a shared responsibility with at least one other LG Coordinator)Regular 1 : 1 meetings with direct reports no less than 2x / month
Quarterly 1 : 1 review with direct reports and document in BambooHRComplete annual lifeguard evaluations and document in BambooHRAssist with training of new lifeguards in collaboration with Head GuardsCommunication and documentation of personnel issuesManage staff time off requestsCommunicate any scheduling issues or conflicts with the Pool DirectorQualifications
Must be at least 18 years of ageEducation : High School Diploma or GED (in progress accepted)One year or more of related aquatics experience requiredCurrent American Red Cross Lifeguard / First Aid / CPR certificationStrong communication skills with the ability to interact positively with guests of all agesStrong computer skills and experience with standard business softwareAbility to perform heavy lifting (up to 75 pounds) as required for equipment handling and maintenance tasksCapable of responding calmly and effectively in emergenciesFlexible availability, including nights, weekends, and holidaysCompensation : $23- $25 per hour DOE
Benefits : Eligible for those who regularly work more than 30 hours per week
Work Environment :
Pool Facility Atmosphere : The work environment includes pool areas, which can be warm, humid, and noisy due to activity in and around the waterPhysical Demands : The role will be located at the swimming pool. Role will require standing, walking, and lifting equipment or supplies up to 75 pounds. There may also be occasional exposure to chemicals used in pool maintenance (e.g., chlorine) and wet or slippery surfacesSafety Awareness : The employee must be aware of water safety rules and regulations and work closely with other staff to ensure a safe environmentVariable Hours : Schedule may require flexibility and could include early morning, evening, or weekend shifts