Client Success Partner

About the role :

The Client Success team follows a Client for Life Philosophy, ensuring that every Gartner client receives value far exceeding their investment. Associates understand clients' business priorities, address challenges, and support decision-making. Responsibilities include onboarding clients, demonstrating Gartner services, and engaging clients with products used by large teams.

What you will do :

• Build, develop, and manage relationships with clients across various levels and functions to ensure successful utilization of Gartner subscriptions, leading to satisfaction, retention, and growth.
• Introduce Gartner services and communicate their value to decision makers.
• Facilitate client calls, understand priorities, and recommend actions to maximize ROI on Gartner membership.
• Collaborate with internal teams to overcome obstacles and enhance client value.
• Conduct regular reviews of client portfolios, focusing on performance and engagement metrics.

What you will need :

What you will get :

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Who are we?

Gartner, Inc. (NYSE : IT), guides leaders shaping the world through expert analysis and bold ideas, delivering actionable insights to help enterprise leaders succeed.

Founded in 1979, we have over 20,000 associates supporting ~15,000 client enterprises across ~90 countries, doing meaningful work that makes a difference. We seek curious, energetic, driven individuals eager to make an impact.

What makes Gartner a great place to work?

Our success offers vast opportunities for professional and personal growth. We operate in an untapped market with a promising future. Our culture emphasizes collaboration, diversity, and leadership development. We are recognized globally as a great place to work.

What do we offer?

World-class benefits, competitive pay, and rewards for top performers. Our hybrid environment offers flexibility and community engagement. Join us to grow your career.

Gartner values fair pay. The estimated salary range for this role is $62,000 - $90,000, with potential bonuses or incentives based on performance. We also provide generous PTO, 401K match up to $7,200 / year, stock purchase options, and more.

Gartner is an equal opportunity employer committed to diversity and inclusion. We provide accommodations for qualified individuals with disabilities. For accommodations, contact Human Resources at +1 (203) 964-0096 or ApplicantAccommodations@gartner.com.

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