Talent.com
No longer accepting applications
Multi-Unit Team Leader

Multi-Unit Team Leader

H&R BlockCharlotte, NC, US
3 days ago
Job type
  • Full-time
  • Part-time
Job description

Multi-Unit Team Leader

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as a Multi-Unit Team Leader, youll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, youll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.

Youll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.

You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person.

It Would Be Even Better If You Also Had...

  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry

What You'll Bring To The Team...

  • Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
  • Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement
  • Assist DGM in recruiting and interviewing candidates for tax office associate positions
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Build an engaging team environment, across all offices, by training and coaching associates recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
  • Travel between offices as required
  • Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment
  • Your Expertise :

  • People management experience, with the demonstrated ability to grow and develop associates
  • Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
  • Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
  • Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
  • Computer proficient with the ability to use MS Office
  • Bachelors degree in a related field, or high school diploma with the equivalent combination of experience
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate
  • Wellbeing program, BetterYou, to help you build healthy habits
  • Neurodiversity and caregiver support available to you and your family
  • Various discounts on everyday items and services
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
  • The community you will join : At H&R Block we remain committed to building a connected culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

  • Enrollment in or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
  • Create a job alert for this search

    Team Leader • Charlotte, NC, US

    Related jobs
    • Promoted
    AE - Store Team Leader (Store Manager)

    AE - Store Team Leader (Store Manager)

    American Eagle OutfittersHickory, NC, US
    Full-time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.Show moreLast updated: 6 days ago
    • Promoted
    Med Tech Team Lead or Med Tech Team Leader OR MT Team Lead or MT Team Leader in North Carolina

    Med Tech Team Lead or Med Tech Team Leader OR MT Team Lead or MT Team Leader in North Carolina

    KA Recruiting Inc.Charlotte, NC, US
    Full-time +1
    Looking for a new Med Tech Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help!.I have a Med Tech Team Lead role available near Charlotte, North Carolina!.Full, compr...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Transition Team Member

    Senior Transition Team Member

    Caring TransitionsCharlotte, NC, US
    Full-time
    General Team Member – Online Auction & Senior Transition Support.Are you detail-oriented, compassionate, and passionate about helping others? We are seeking a dedicated.Photograph and set...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader

    Shift Leader

    Papa JohnsChina Grove, NC, US
    Full-time
    The Shift Leader supervises shifts and / or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profi...Show moreLast updated: 15 days ago
    Team Leader

    Team Leader

    Burger KingMint Hill, NC, US
    Full-time
    Quick Apply
    Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the ...Show moreLast updated: 30+ days ago
    • Promoted
    Aerie - Merchandising Team Leader (Assistant Manager)

    Aerie - Merchandising Team Leader (Assistant Manager)

    American Eagle OutfittersCharlotte, NC, US
    Full-time
    Focus on the core content of the job post, removing any extra metadata, navigation mentions, and redundant headers.The goal is to present a clean, beautiful, and high-signal-to-noise ratio job desc...Show moreLast updated: 21 days ago
    Landscape Enhancement Team Leader

    Landscape Enhancement Team Leader

    The Grounds GuysCHARLOTTE, NC, US
    Full-time
    We are a young, hungry, and ambitious company.There's a lot of opportunities and room to grow as the company grows.We are firm believers that those who have earned a seat at the table deserve the c...Show moreLast updated: 30+ days ago
    • Promoted
    Lead the Team, Rule the Day Shift

    Lead the Team, Rule the Day Shift

    Southern Health PartnersConcord, NC, US
    Full-time
    Lead with Integrity – RN Medical Team Administrator.Southern Health Partners (SHP).Our nurses are the foundation of our success, making life-and-death decisions every day with integrity, compassion...Show moreLast updated: 2 days ago
    • Promoted
    Manager In Training

    Manager In Training

    AutoZoneHarrisburg, NC, US
    Full-time
    AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live T...Show moreLast updated: 3 days ago
    Team Leader

    Team Leader

    Jack in the BoxCharlotte, NC, USA
    Full-time
    Quick Apply
    This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc.The in...Show moreLast updated: 30+ days ago
    Shift Leader MIT

    Shift Leader MIT

    Rockey Joshi LLCIndian Trail, North Carolina, United States, 28079
    Full-time +1
    Shift Managers supervise the entire crew and all work stations in the day to day operations of a pizza stores on either day or night shifts. Responsibilities include ensuring the delivery of high qu...Show moreLast updated: 30+ days ago
    • Promoted
    Team Leader

    Team Leader

    Tractor SupplyHickory, NC, US
    Full-time
    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer ...Show moreLast updated: 30+ days ago
    • Promoted
    Med Tech Team Lead or Med Tech Team Leader in North Carolina

    Med Tech Team Lead or Med Tech Team Leader in North Carolina

    KA Recruiting Inc.Matthews, NC, US
    Full-time +1
    Looking for a new Lab Leadership job? My name is Leah and I'm a healthcare recruiter, I'm here to help!.I have an awesome Med Tech Team Leader role available near Matthews, North Carolina!....Show moreLast updated: 30+ days ago
    • Promoted
    Crew Leader - Plugs

    Crew Leader - Plugs

    Metrolina Greenhouses Inc.Huntersville, NC, US
    Full-time
    This position supervises a team but does not directly manage employees.A successful Crew Leader on the Plug Crew in the Production Department is responsible for overseeing the general staff to comp...Show moreLast updated: 30+ days ago
    • Promoted
    Store Team Lead

    Store Team Lead

    Academy Sports and OutdoorsRock Hill, SC, US
    Full-time
    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyon...Show moreLast updated: 30+ days ago
    • Promoted
    [2025 - 2026] Multilingual (ML) Lead Teacher

    [2025 - 2026] Multilingual (ML) Lead Teacher

    KIPP ENC PUBLIC SCHOOLS INCGaston, NC, US
    Full-time +1
    Knowledge is Power Program (KIPP) North Carolina, is a network of eight tuition-free, college-preparatory public charter schools educating approximately 3,000 students in grades K-12 in Durham, Hal...Show moreLast updated: 23 hours ago
    • Promoted
    Leader In Training

    Leader In Training

    BuckleCharlotte, NC, US
    Full-time
    The Freight Coordinator position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests. Additionally, the Freight Co...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Delivery - Sign Up in Minutes

    Restaurant Delivery - Sign Up in Minutes

    DoorDashMooresville, NC, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 3 days ago