Retail Team Leader

Retail Team Leader

Location : East Rutherford, NJ

Type : Contract

Compensation : $24.00 hourly

Contractor Work Model : Onsite

Hours : Must be flexible during store hours including weekend hours

Duties and Responsibilities :

Oversee daily store operations, guide retail staff, ensure excellent customer service, and maintain compliance with company standards.

Supervise and support 6-10 retail staff per shift.

Oversee customer service, cash handling, and register accuracy.

Manage opening / closing duties and daily shift reports.

Ensure staff take and record all required breaks per NJ labor laws.

Communicate updates with HQ.

Handle customer issues, returns, and discounts per policy.

Maintain inventory accuracy and store presentation.

Coordinate with mall security during peak times or incidents.

Qualifications :

1-2 years of retail supervisory experience preferred.

Strong leadership and communication skills.

Able to stand for long periods and lift up to 25 lbs.

POS experience preferred.

Team-oriented and supportive of diverse, multilingual staff.

Japanese language skills are a plus.

System One, and its subsidiaries including Joul, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.