Talent.com
No longer accepting applications
SUPPORT SERVICES SPECIALIST

SUPPORT SERVICES SPECIALIST

The GEO Group, Inc.Boca Raton, Florida, United States
30+ days ago
Job type
  • Full-time
Job description

Benefits Information

Full-time employees will enjoy a competitive benefits package with options for you and your family including :

  • Paid Time Off
  • Paid Holidays
  • 401(k) Matching
  • Health Insurance
  • Vision Insurance
  • Life Insurance
  • Health Savings Account
  • Tuition Reimbursement
  • Employee Discount
  • Reduced Tuition Rates
  • Disability Insurance
  • Employee Assistance Program
  • 401(k)
  • Pet Insurance
  • Dental Insurance
  • Paid Training
  • Flexible Spending Account

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are :

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO :

  • We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
  • Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing : physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.
  • Responsibilities

    Summary :

    Responsible for global user and technical support 24 hours a day through telephone, intranet, and e-mail. Implement and support of computer desktop, laptop, hardware, software and peripherals at the corporate facility. In addition, provide global end-user support on centralized software applications.

    Primary Duties and Responsibilities :

  • Provides end-user support for laptop, desktop, hardware, software and peripherals
  • Supports all remote users accessing centralized applications in coordination with facility IT manager when necessary.
  • Monitor and prioritize requests to ensure a timely, accurate resolution.
  • Initializes and monitors back-ups for all network servers and AS / 400.
  • Performs data center operations duties on a daily basis according to schedule and keep detailed log of activities.
  • Assists the applications group in researching, analyzing, and testing software applications on the intranet
  • Tests, documents, implements, and supports all network applications.
  • Provides one-on-one guidance training for new corporate users.
  • Ensures effective use of internal data processing and automated office systems.
  • Keeps abreast of new technological developments in the industry.
  • Understands and follows all policies, procedures, and controls as they relate to Sarbanes-Oxley and Information Systems.
  • Provides 24 hour on-call support to respond to the Information Systems needs or issues of the organization.
  • Performs other duties as assigned.
  • Qualifications

    Minimum Requirements :

  • High school diploma or equivalent. Associate's degree in computer science preferred.
  • One (1) to two (2) years in a computer support capacity and a strong understanding of networking on multiple platforms. Management may consider education in lieu of experience.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills. Ability to work with all levels of the organization.
  • Must be able to work in a fast paced environment with development and support responsibilities for multiple concurrent projects.
  • Must be able to manage time effectively.
  • Must be able to work well within a team environment as well as independently.
  • Overtime may be required of position.
  • The GEO Group, Inc.

    Create a job alert for this search

    Service Support Specialist • Boca Raton, Florida, United States

    Related jobs
    • Promoted
    Transportation Support Specialist

    Transportation Support Specialist

    ShipmonkFort Lauderdale, FL, US
    Full-time
    Transportation Support Specialist.The Transportation Specialist plays a key role in ensuring a positive customer experience by managing escalations, supporting carrier and client communications, an...Show moreLast updated: 14 days ago
    • Promoted
    Support Specialist

    Support Specialist

    VirtualVocationsHialeah, Florida, United States
    Full-time
    A company is looking for a Support Specialist I who provides administrative and clerical support to claims in the Social Security Disability process. Key Responsibilities Perform essential data en...Show moreLast updated: 30+ days ago
    • Promoted
    AMS360 Support Specialist

    AMS360 Support Specialist

    VirtualVocationsTamarac, Florida, United States
    Full-time
    A company is looking for an AMS360 Support Specialist.Key Responsibilities Provide support to users on AMS360 and ancillary products post-conversion Collaborate with cross-functional teams to en...Show moreLast updated: 30+ days ago
    • Promoted
    SUPPORT SERVICES SPECIALIST

    SUPPORT SERVICES SPECIALIST

    The GEO Group, Inc.Boca Raton, FL, United States
    Full-time
    Full-time employees will enjoy a competitive benefits package with options for you and your family including : .The compensation and benefits information is accurate as of the date of this posting.Th...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Support Specialist

    Technical Support Specialist

    VirtualVocationsHollywood, Florida, United States
    Full-time
    A company is looking for a Technical Support Specialist to provide assistance and support in technical issues.Key Responsibilities Assist employees with technical requests and manage user experie...Show moreLast updated: 30+ days ago
    • Promoted
    CONTRACT SUPPORT SPECIALIST I - 55006746

    CONTRACT SUPPORT SPECIALIST I - 55006746

    Florida State JobsWest Palm Beach, FL, US
    Full-time
    Contract Support Specialist I - 55006746.Join FDOT and be part of the team that works as one to improve safety, enhance mobility, and inspire innovation in the Florida transportation system.The mis...Show moreLast updated: 1 day ago
    • Promoted
    Senior Customer Support Specialist

    Senior Customer Support Specialist

    VirtualVocationsHollywood, Florida, United States
    Full-time
    A company is looking for a Senior Customer Support Specialist.Key Responsibilities : Process orders for products and services, ensuring proactive follow-up on order status and details Investigate...Show moreLast updated: 3 days ago
    • Promoted
    Remote Support Specialist

    Remote Support Specialist

    VirtualVocationsTamarac, Florida, United States
    Remote
    Full-time
    A company is looking for a Support Specialist to provide administrative and proofreading support in a remote setting.Key Responsibilities Provide administrative support to team leaders and projec...Show moreLast updated: 30+ days ago
    • Promoted
    Product Support Specialist

    Product Support Specialist

    VirtualVocationsPompano Beach, Florida, United States
    Full-time
    A company is looking for a Product Support Specialist.Key Responsibilities Provide phone and ticketing case support for FACTS products / services Collaborate with internal teams to proactively add...Show moreLast updated: 30+ days ago
    • Promoted
    Remote Technical Support Specialist

    Remote Technical Support Specialist

    VirtualVocationsTamarac, Florida, United States
    Remote
    Full-time
    A company is looking for a Remote Technical Customer Service Specialist.Key Responsibilities Identify customer needs and resolve issues related to SSL, servers, and relational databases Perform ...Show moreLast updated: 30+ days ago
    • Promoted
    Client Services Specialist

    Client Services Specialist

    VirtualVocationsHollywood, Florida, United States
    Full-time
    A company is looking for a Client Services Representative who will support the Sales and Operations teams by managing client case assignments and communications. Key Responsibilities Accurately en...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Support Specialist

    Sales Support Specialist

    VirtualVocationsTamarac, Florida, United States
    Full-time
    A company is looking for a Sales Support Specialist who will assist the sales team by managing administrative and operational tasks. Key Responsibilities Provide sales desk ticket support and assi...Show moreLast updated: 30+ days ago
    • Promoted
    Clinical Support Specialist

    Clinical Support Specialist

    VirtualVocationsDavie, Florida, United States
    Full-time
    A company is looking for a Clinical Support Specialist (Temporary).Key Responsibilities Provide clinical and administrative support to the clinical team Review patient schedules and ensure all n...Show moreLast updated: 30+ days ago
    • Promoted
    Field Support Specialist

    Field Support Specialist

    VirtualVocationsPompano Beach, Florida, United States
    Full-time
    A company is looking for a Field Support Specialist (Temporary).Key Responsibilities Provide first line support for field staff via Slack, phone, and ticketing systems Troubleshoot real-time ope...Show moreLast updated: 1 day ago
    • Promoted
    Pilot Support Specialist

    Pilot Support Specialist

    VirtualVocationsTamarac, Florida, United States
    Part-time
    A company is looking for an Associate Pilot Support Specialist (Part Time, Contractor).Key Responsibilities Support sales opportunities and assist in pilot implementation training for educators ...Show moreLast updated: 30+ days ago
    • Promoted
    Eligibility Specialist II

    Eligibility Specialist II

    VirtualVocationsDavie, Florida, United States
    Full-time
    A company is looking for an Eligibility Specialist 2.Key Responsibilities Conduct advanced eligibility screening and provide guidance on financial assistance programs Facilitate the application ...Show moreLast updated: 12 days ago
    • Promoted
    HUBZone Support Specialist

    HUBZone Support Specialist

    VirtualVocationsFort Lauderdale, Florida, United States
    Full-time
    A company is looking for a Support Specialist (HUBZone only).Key Responsibilities Perform internet research to support company operations Maintain and update business spreadsheets, documents, an...Show moreLast updated: 1 day ago
    • Promoted
    Customer Support Specialist

    Customer Support Specialist

    VirtualVocationsBoca Raton, Florida, United States
    Full-time
    A company is looking for a CPC Processor Customer Support professional.Key Responsibilities Process medical record requests by taking calls from patients, insurance companies, and attorneys Docu...Show moreLast updated: 30+ days ago
    • Promoted
    Tier 1 IT Support Specialist

    Tier 1 IT Support Specialist

    VirtualVocationsHialeah, Florida, United States
    Full-time
    A company is looking for a Tier 1 IT Support Specialist to provide first-line IT support for federal customers.Key Responsibilities Manage toll-free access for end users and handle incoming calls...Show moreLast updated: 2 days ago
    • Promoted
    Support Operations Manager

    Support Operations Manager

    VirtualVocationsBoca Raton, Florida, United States
    Full-time
    A company is looking for a Support Operations Manager to oversee operations within the Support organization.Key Responsibilities Administer and optimize the Support tech stack, ensuring reliable ...Show moreLast updated: 15 days ago