Manager, Cobrand Capabilities and Operational Excellence

Manager, Capabilities and Operational Excellence

The Manager, Capabilities and Operational Excellence plays a critical role within the Cobrand Capabilities team, which is responsible for developing and implementing data and technical solutions that drive card-member acquisition and enhance the customer experience. This position requires close collaboration with Cobrand marketing, bank partners, and internal stakeholders to identify capability needs, align on scope and execution plans, and manage projects from development through launch and ongoing maintenance.

This role oversees day-to-day IT and data operations, ensuring seamless information flow and system performance. The Manager is accountable for identifying, investigating, and resolving operational issues, maintaining robust processes, and driving continuous improvement. By analyzing trends and partnering with IT and external stakeholders, the Manager will recommend and implement enhancements that improve operational efficiency and support strategic business goals.

Candidate Profile

Education and Experience

Required :

• 4-year degree from an accredited university in Business Administration, Marketing, Information Technology or related professional area
• 4+ years of relevant professional experience, demonstrating progressive career growth and a pattern of exceptional performance
• 2+ years of project management experience

Preferred :

Core Work Activities

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.