Senior Software Engineer, Infrastructure (ML and Real-Time Speech)

The Opportunity

We're looking for an experienced Senior Software Engineer to join a team that empowers you to grow, be your authentic self, and do your best work every day. At Otter, we've built a platform that simplifies note taking, saves time, improves productivity and accessibility, and makes collaboration effortless. If this mission resonates with you, let's talk.

We need your help building the infrastructure that powers some of the most advanced multi-language, automatic speech recognition (ASR) and real-time speaker identification systems on the market. You'll design and scale the backend platforms that bring cutting-edge speech AI to life, working shoulder-to-shoulder with our machine learning researchers and product managers to deliver resilient, high-performance systems that enable real-time, multilingual AI experiences at scale.

If you're passionate about building rock-solid infrastructure for AI-driven products, enjoy solving complex distributed-systems problems, and want your work to have an immediate impact on millions of users, this is your opportunity.

Your Impact

• Design, build, and operate backend services that power real-time, multi-language, ASR and speaker identification features.
• Architect scalable, fault-tolerant infrastructure across databases, queues, and pub / sub systems to support low-latency ML workflows.
• Partner with ML teams to apply models into production (training pipelines, model deployment, versioning, and monitoring) for real-time and batch inference.
• Improve system observability, reliability, and performance for large-scale speech data ingestion and streaming.
• Contribute to the evolution of our platform architecture, including microservices, orchestration (Kubernetes), and API integrations.
• Collaborate with cross-functional teams to streamline developer experience, CI / CD pipelines, and automated testing for ML-backed services.

We're Looking for Someone Who

Nice to Haves

About Otter.ai

We are in the business of shaping the future of work. Our mission is to make conversations more valuable.

With over 1B meetings transcribed, Otter.ai is the world's leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla.

Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace. We provide reasonable accommodations for qualified applicants throughout the hiring process.

Accessibility & Accommodations

Otter.ai is committed to providing reasonable accommodations for candidates with disabilities in our hiring process. If you need assistance or an accommodation during any stage of the recruitment process, please contact hr@otter.ai at least 3 business days before your interview.

Salary range

Salary Range : $185,000 to $230,000.00 USD per year.

This salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent on several factors. Our base salary is just one component of a comprehensive total rewards package.