Talent.com
Member Services Representative

Member Services Representative

Planet FitnessElgin, IL, US
30+ days ago
Job type
  • Full-time
Job description

Join The Club

At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential.

We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Why Planet Fitness?

Each of our employees receive :

  • Complimentary Back Card Membership
  • Company Facilitated Training
  • Advancement Opportunities
  • Rewards and Recognition Programs

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including :
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

    • Qualifications / Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent required.
  • Must be 18 years of age or older.

    • Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club.
  • Will occasionally encounter toxic chemicals during shift.
    • Create a job alert for this search

    Member Service Representative • Elgin, IL, US

    Related jobs
    • Promoted
    Member Services Representative Morning Shift

    Member Services Representative Morning Shift

    Planet FitnessWaukegan, IL, US
    Full-time
    Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors ...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Representative Part Time

    Member Services Representative Part Time

    Planet FitnessMundelein, IL, US
    Part-time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Representative Full Time

    Member Services Representative Full Time

    Planet FitnessWaukegan, IL, US
    Full-time
    Member Services Representative.Member Services Representative.Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities. Greet members, prospective members and gue...Show moreLast updated: 30+ days ago
    Member Service Specialist

    Member Service Specialist

    Abri Credit UnionRomeoville, IL, USA
    Full-time
    Quick Apply
    As our Member Service Specialist, you will assist customers with : .Accurately counted large quantities of cash.Used a computer to enter customer information. Followed customer instructions.Explained ...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Supervisor

    Member Services Supervisor

    VirtualVocationsNaperville, Illinois, United States
    Full-time
    A company is looking for a Supervisor, Member Services - Remote.Key Responsibilities Supervises and manages a team to meet performance expectations Handles escalations and complex member inquiri...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Representative

    Member Services Representative

    Crunch FitnessHoffman Estates, IL, US
    Full-time
    Job Opportunity At Crunch Fitness.Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Representative 6a-2p Sat-Sun

    Member Services Representative 6a-2p Sat-Sun

    Planet FitnessDes Plaines, IL, US
    Full-time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...Show moreLast updated: 30+ days ago
    • Promoted
    Member Service Associate

    Member Service Associate

    GreenState Credit UnionWestmont, IL, US
    Full-time
    This position is responsible for acquiring, expanding, and enriching member relationships, while providing exceptional service. The qualified candidate will be member focused, show excellence in acc...Show moreLast updated: 12 days ago
    • Promoted
    Bilingual Member Service Representative

    Bilingual Member Service Representative

    GreenState Credit UnionPlainfield, IL, US
    Full-time
    The primary duties of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transacti...Show moreLast updated: 6 days ago
    • Promoted
    Member Services Representative 2p-10p Fri-Sun

    Member Services Representative 2p-10p Fri-Sun

    Planet FitnessDes Plaines, IL, US
    Full-time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Representative 6a-2p MON- FRI

    Member Services Representative 6a-2p MON- FRI

    Planet FitnessDes Plaines, IL, US
    Full-time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Representative - Weekends

    Member Services Representative - Weekends

    Planet FitnessSaint Charles, IL, US
    Full-time
    At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle.Our goal is to assist our members and our employees to reach their full potential.We are...Show moreLast updated: 30+ days ago
    • Promoted
    Member Service Representative

    Member Service Representative

    Goldfish Swim SchoolElmhurst, IL, US
    Full-time
    Tropical Vibes & Impacting Lives!.You feel it the moment you walk in.There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary.Not j...Show moreLast updated: 30+ days ago
    • Promoted
    Pharmacy Member Services Representative

    Pharmacy Member Services Representative

    VirtualVocationsNaperville, Illinois, United States
    Full-time
    A company is looking for a Pharmacy Member Services Representative to support members of the Prescription Plan.Key Responsibilities Perform patient outreach and education, manage data entry, and ...Show moreLast updated: 2 days ago
    Member Service Specialist

    Member Service Specialist

    NorthStar Credit UnionPlainfield, IL, USA
    Full-time
    Quick Apply
    At NorthStar Credit Union, our members come first in all that we do.As a Member Services Representative, you'll develop relationships with members that last a lifetime. Each interaction will provide...Show moreLast updated: 30+ days ago
    • Promoted
    Member Sales Representative

    Member Sales Representative

    Crunch FitnessSchaumburg, IL, US
    Full-time
    Membership Sales Representative.Membership Sales Representative (MSR) represent Crunch Fitness to prospective members ensuring they have a welcoming, informative, and enjoyable experience during th...Show moreLast updated: 30+ days ago
    • Promoted
    Member Service Representative

    Member Service Representative

    VirtualVocationsNaperville, Illinois, United States
    Full-time
    A company is looking for a Member Service Representative to join their remote call center team.Key Responsibilities Handle a minimum of 50 calls per day, providing exceptional customer service to...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Representative

    Member Services Representative

    Planet FitnessAddison, IL, US
    Full-time
    Member Services Representative.At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to re...Show moreLast updated: 30+ days ago
    Member Service Representative (MSR)

    Member Service Representative (MSR)

    Partnership Financial Credit UnionFranklin Park, IL, USA
    Full-time
    Quick Apply
    Are you looking to work for a fun, fast paced, hardworking, learning setting with great people in a team orientated environment?. If you are interested in helping people achieve their financial goal...Show moreLast updated: 14 days ago
    • Promoted
    Member Services Representative 6a-2p Monday through Friday

    Member Services Representative 6a-2p Monday through Friday

    Planet FitnessDes Plaines, IL, US
    Full-time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...Show moreLast updated: 30+ days ago