Quality Manager

Company Description

Welcome to Bosch Power Tools in West Memphis, AR, where innovation meets action in our bustling warehousing operation! As a key division of Robert Bosch Tool Corporation NA, we're not just distributing top-tier power tools-we're driving excellence and efficiency every step of the way. Our state-of-the-art facility is a hub of activity, where every day is an adventure in logistics and distribution.

Here at Bosch Power Tools, we infuse our work with passion, energy, and a sense of ownership. Our team thrives on the excitement of optimizing operations and delivering high-quality tools to professionals around the world. We believe in making work fun and engaging while pushing the boundaries of what's possible in warehousing and distribution.

If you're ready to join a team where your drive and enthusiasm are valued, and where every role contributes to our mission, come experience the #LikeABosch spirit with us!

Job Description

The Quality Manager at the West Memphis, AR facility plays a mission-critical role in safeguarding product integrity and operational excellence for the only Bosch Power Tools distribution center in the United States. This site sets the standard for quality and performance across the North American market. The role is responsible for establishing and enforcing Quality Systems plans, procedures, and practices to ensure ISO compliance, drive continuous improvement, and mitigate risk. This position leads a team of 10-15 quality professionals and partners cross-functionally to uphold Bosch's global quality standards while optimizing cost, cycle time, and customer satisfaction. The Quality Manager holds the authority to halt production or shipments in cases of noncompliance and drives accountability through rigorous system audits, performance metrics, and process discipline.

Primary Responsibilities

• Lead implementation of Bosch QMM-aligned quality system procedures across the facility.
• Maintain ISO 9001 : 2008 registration and audit readiness.
• Drive enforcement of incoming, in-process, and outbound quality audits.
• Install visual management systems to monitor KPIs in quality, cost, productivity, and delivery.
• Benchmark quality performance against PTNA and Bosch global standards.
• Partner with cross-functional teams to improve quality, cost, customer satisfaction, and delivery performance.
• Present improvement plans and execute approved projects to drive facility-wide gains.
• Manage and develop 10-15 direct reports, including supervisor, QA inspectors and auditors.
• Support engineering and BPS (Bosch Production System) teams in system compliance and quality initiatives.
• Oversee quality operations in the Distribution Services Postponement (DSP) area, including new product introductions.
• Drive corrective action and rework processes with vendors using Bosch 8D methodology.
• Define internal packaging requirements and ensure compliance across domestic and international vendors.

Qualifications

Education Requirements

Qualifications & Competencies

Key Skills

Hard Skills

Soft Skills

Physical Requirements

Sensory Requirements

Environmental Conditions

Additional Information

This position is eligible for relocation assistance in accordance with Bosch corporate policy.

BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives

Equal Opportunity Employer, including disability / veterans.

Thanks to the work of every associate, Bosch has been recognized for award-winning culture by the following organizations :

Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available.

The U.S. base entry salary for this full-time position starts at $112,900. Compensation offered is dependent on the facts and circumstances of each opening. We take into consideration several factors, including, but not limited to, the minimum requirements outlined in the job ad, work experience, job knowledge, the position's work location, and external market conditions when determining the final base pay / salary.

In addition to your base salary, Bosch offers a comprehensive benefits package that includes health, dental, and vision plans; health savings accounts (HSA); flexible spending accounts; 401(K) retirement plan with an attractive employer match; wellness programs; life insurance; short and long term disability insurance; paid time off; parental leave, adoption assistance; and reimbursement of education expenses. Learn more about our full benefits offerings by visiting : https : / / www.myboschbenefits.com / public / welcome. Pay ranges included in the postings generally reflect base salary; certain positions may include bonus, commission, or additional benefits.

Salary estimates published on online job boards, rather than the Bosch US Careers Page, may not be a true representation of the actual pay range offered for this position.

Videos To Watch

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