ServiceNow Consultant

A company is looking for a Freelance ServiceNow Consultant - AI Trainer.

Key Responsibilities

Review pre-generated intents and transform them into a logical sequence of agent steps

Define test cases including dialogue flow and agent responses

Create optimal sequences of tools for agent invocation and write User Agent instructions

Required Qualifications

Bachelor's or Master's Degree in Business Administration or relevant area

Minimum of 3 years of professional experience in ServiceNow administration / configuration

Experience in setting up ticket forms, triggers, macros, and automation

Advanced level of English (C1) or above

Ability to learn new methods and switch between tasks quickly