Job Description
Job Description
Description : Position Summary :
Benefit Verification Specialists’ responsibilities include but are not limited to tasks that require the ability to collect data from our facilities, such as patient name, DOB, member ID #, subscriber name / DOB. In addition, the best candidate for this position will be experienced in customer service and behavioral health. A Benefit Verification Specialist oversees the company's process for determining the best route to obtain benefits for the specified facility in a timely fashion, while following through the VOB (Verification of Benefits) workflow to make the admission process and data collection as streamline as possible.
Essential Duties :
- Efficient with Outlook / Microsoft Office Suite
 - Data entry into VOB
 - Ability to utilize insurance portals to collect basic demographic information such as correct spelling of name, address, policy information, DOB, group number etc.
 - Ability to utilize tracking software for all VOB management - Monday
 - Complete any verification of benefits submitted by facilities, respond to email thread, upload to OneDrive once completed and upload and mark complete in the tracking program called Monday
 - This position will be onsite and based in the office.
 - Hours : 10am - 6 : 30pm
 
Requirements :
Minimum Qualifications :
High School diploma or equivalent – some work history may be able to be substituted if necessaryProven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including insurance companies, office staff, facility operators and other staff as neededKey Competencies :
Proven reliability when adapting to new experiencesRequired ability to follow standard operating procedures for roleSolid understanding of insurance policies or the ability to catch on in a timely fashionMust have the ability to multitask and manage time effectively without consistent oversightExcellent written and verbal communication skillsAbility to remain organizationally effective and delegate / complete tasks in a first in first out mannerWork Environment :
General office setting for third-party billing and collections staff. There will be no daily face-to-face interactions with facility staff, operators, or patients – this office & position is remote to all facilities located in Peachtree City, GA. This position is an in-office / in-person position. This position is open to hybrid and remote possibilities.
Benefits Include :
Medical, Dental, Vision, LifeEmployee Assistance Program401k MatchPaid-Time OffSick TimeHoliday Pay