Banquet Set Up
We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let's see if we're a fit. We hope so.
Banquet Set Up will be responsible for assisting the banquet personnel with their everyday operational materials and items to ensure exceptional service to all guests that is consistent and continually in accordance to the Autograph Collection standards under the franchise of Mainsail Lodging & Development.
Essential Functions :
- Acknowledge guest in all public spaces with a warm and friendly greeting
- Assist with banquet function of the hotel to include set up of tables and chairs
- Follow scheduled shifts and follow break and lunch requirements
- Report any light outages, broken equipment, or room disparities to manager paying close attention to hallway areas
- Assist guest with any specials requests
- Ability to communicate with manager on inventory needs, i.e. chairs, tables, and banquet linens
- Professional communication while using technology
- Respect all guests, team members, and management by maintaining a positive, friendly attitude
- Ability to interact with guests and share hotel knowledge using personalization, such as using the guest name
- Maintain guest confidentiality following all hotel procedures
- Report any suspicious activity or unusual items in room
- Report any irregular behavior from guests in public areas and / or in rooms
- Ability to take initiative and handle assignments with limited supervision
- Follow all hotel policies and procedures as outlined in the team member handbook
- Maintain cleanliness and order of work area such as closets, carts, and housekeeping office
- Perform other duties as management requests to service our guests
Education & Experience :
High School diploma or higherPrevious hospitality experience preferredExcellent customer service skillsExcellent communication skills, both verbal and writtenAbility to use technology e.g. tablets, iPadsPhysical Demands :
Ability to stand for extended periods of timeAbility to squat and bendAbility to communicate clearlyCorrected vision to normal rangeAbility to work long hours as neededAbility to lift / push / pull 50 lbs.Mental Demands :
Make sound judgments quicklyWork on multiple tasks, making appropriate progress towards deadlinesAble to work independently, take direction, and provide direction to othersManage differing personalities within the office, the hotel, and the communityMaintain the highest degree of confidentialityAbility to work effectively in stressful, high pressure situationsAbility to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessaryMainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.