Regional Sales AssistantCustomer Service Representative

Sika is looking for an experienced Regional Sales Assistant / Customer Service Representative to join its growing team in AZ ID UT or WY for our Insulation business.

As a Regional Sales Assistant you will be the first point of contact for our customers. Your primary responsibility is to ensure customer satisfaction by addressing their inquiries resolving issues and providing information about our products and services.

• Respond to customer inquiries via phone email and chat in a timely and professional manner.
• Resolve customer complaints and issues efficiently and effectively.
• Provide generic information about products services and company policies.
• Maintain customer records by updating account information.
• Process orders billing(invoicing) customers assist with returns and exchanges.

Order entry

Production

Qualifications :

Managing customer relations.

Additional Information :

401k with Generous Company Match

Bonuses

Medical Dental and Vision Benefits

Paid Parental Leave

Life Insurance

Disability Insurance

Paid time off paid holidays

Floating holidays Paid Volunteer Time

Wellness / Fitness Reimbursements

Education Assistance

Professional Development Opportunities

Employee Referral Program & More!

Sika fosters a culture of entrepreneurship empowering each individual to make decisions learn from experiences and shape their own career path. The safety and well-being of employees are top priorities at Sika with a strong commitment to open communication and maintaining a safe addition Sika actively contributes to the community and promotes sustainability by giving back minimizing environmental impact and embracing social responsibility.

Sika Corporation is committed to a work environment that supports inspires and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race color religion sex pregnancy sexual orientation gender identity age disability national or ethnic origin or other protected characteristics.

Remote Work : Yes

Employment Type : Full-time

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Experience : years

Vacancy : 1