Technology Manager
Oakland Museum of CaliforniaOakland, CA, US15 hours ago
Job type
- Full-time
Job descriptionDirect and supervise the day-to-day activities of select technology and AV staff and interns, including priority setting In collaboration with the Director, Technology, manage the onsite needs of technology and AV staff with respect to coaching, professional development and performance management Facilitate the technology and AV staff's engagement with the remote leadership of the Director Technology, including adherence to communication protocols and practices Represent the Director, Technology and document key information required to be passed along to the Director, Technology at onsite meetings of all types, when the Director, Technology is not available to join remotely Assist Director, Technology with managing the projects, the timelines, and the extension of the Technology Roadmap, as required Establish server, telephony and networking environment by designing system configuration; directing and implementing system installation, configuration and monitoring, defining, documenting, and enforcing system standards Support and maintain MS Windows Server(s), Linux, Webex phone services and user account management Provide close system, services and network monitoring for security and operational stability and maintain a proactive stance to ensure uninterrupted services Define, maintain and enforce system and network security and data protection compliance through, for example, firewall policies, vulnerability scanners Maintain technical and procedural documentation for systems and network configuration standards, installation and disaster recovery procedures with near line and cloud storage Provide hardware repair for all systems and coordinate warranty issues through vendors while also ensuring all systems are under current support contract and licensed Maintain an unbiased stance to hardware and software in order to provide best fit solutions Proactively seek out ways to improve infrastructure and performance. Perform other duties and projects as assigned and work closely with other Technology staff on system and network projects Provide direct customer support and tactical assistance for various levels of problems Provide strategic assistance to Director Technology Document existing infrastructure and changes to the infrastructure Propose, document and enforce standard security and operating procedures Provide mentoring and training to staff across the organization and to Technical Support Staff Interface with vendors if problems exceed in house expertise or replacement parts are needed Assist as point of contact for Technology department when needed Interface with vendors when needed to discuss consultant work or specifications of infrastructure systems Ability to be a strategic thinker and ability to deploy and align organizational strategies and objectives. Ability to deliver results, facilitate and influence others and problem solve beyond temporary solutions. Ability to model and encourage visitor and internal customer service, take and share responsibility, and treat others with respect. Brings 7+ years of related experience managing a visitor / public customer service operation with a demonstrated track record of success. Has at least 3 years supervisory / lead experience. Studies in business administration, marketing, non-profit management, or museum studies preferred. English language proficiency in both spoken and written form; proficiency in a second language (particularly Spanish or Chinese) desirable. Ability to analyze production and administrative problems, evaluate alternative solutions, and recommend or adopt effective courses of action. Working knowledge of visitor service principles, practices and procedures; knowledge of principles of supervision and training. Working knowledge of administrative principles and methods, including goal setting, program development and implementation; conflict resolution experience, leadership, team-building and motivational skills, and a professional and flexible manner. Ability to establish and maintain working relationships with staff, volunteers, and members of the public; exercise tact and diplomacy at all times; demonstrate an understanding of protocol and sensitivity to cultural diversity needs. Working knowledge of financial record-keeping practices and procedures as well as the principles and practices of budgeting and accounting. Excellent attention to detail and exceedingly well-organized. Working knowledge of computer systems and applications with proficiency in computerized electronic POS / ticketing systems (Tessitura experience a plus), Microsoft Office, Google Suite. Communicate effectively orally and in writing; prepare and deliver presentations and written materials appropriate for diverse program platforms, including public presentations, training programs, on-line activities. Working knowledge of equity and diversity practices. Museum environment involves both indoor and outdoor working conditions Ability to travel between OMCA locations, and other travel as required by position responsibilities Engage with diverse visitor populations for extended periods of time in the galleries or throughout the campus Ability to work a flexible schedule, including evenings and weekends
Technology Manager
The Technology Manager in coordination with the Director Technology is responsible for the day to day management of the Technology Department. This position supervises half of the technology staff and is responsible for the architecture, management, maintenance and optimization of the entire computing and telephony infrastructure of the organization.
Responsibilities
Institutional Responsibilities
- Support the Museum's mission, values, vision, and core commitment to the visitor experience, community engagement, and institutional relevancy for the future
- Contribute to and support the OMCA strategic plan, annual priorities, and institutional initiatives such as diversity advancement
- Contribute to a positive organizational culture based on mutual respect, a spirit of collegiality, cooperation, and openness to many perspectives
- Participate in a culture of ongoing learning, collaboration, innovation, creativity, and community engagement
- All positions will have core functional responsibilities, cross functional team activation and learning and development as a core function of each role.
Position Duties And Responsibilities
Staff Supervision And Management
Network Administration
Support
Qualifications
Experience
Work Environment
Eeo Statement
The Oakland Museum of California is dedicated to diversity, inclusion, accessibility and equity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sexual orientation, gender identity, national origin, ability / disability status, protected veteran status, or any other characteristic protected by law. We highly encourage our diverse community to apply for available employment, internship, fellowship and volunteer positions at the Museum, as we aim to ensure our staff reflects the diversity of our visitors and surrounding community. In compliance with the Americans with Disabilities Act, OMCA will provide reasonable accommodations to qualified individuals with disabilities.
Compensation : $111,850 - $111,850
Create a job alert for this search
Technology Manager • Oakland, CA, US
Related jobs
A company is looking for a Senior Technical Implementation Manager.Key Responsibilities Provide architectural and consulting expertise for IT integrations involving the Clinical Application suite...Show moreLast updated: 4 days ago A company is looking for a Manager, Technology Vendor Management.Key Responsibilities Support the vision and mission of the IT Vendor Management Office (VMO) Manage compliance of technology purc...Show moreLast updated: 30+ days ago 
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...Show moreLast updated: 30+ days ago
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver.Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on buildin...Show moreLast updated: 30+ days ago
Information Technology Manager.La Clnica de La Raza is a community-based health center committed to providing culturally appropriate, high-quality, and accessible health care to the diverse communi...Show moreLast updated: 30+ days ago
Manager, Information Technology.Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden adminis...Show moreLast updated: 30+ days ago A company is looking for a Manager (Technology Solutions) to drive organizational transformation through innovative technology solutions.
Key Responsibilities Manage system administration, support...Show moreLast updated: 12 days ago A company is looking for a Senior Manager, GTM Technology.Key Responsibilities Own the GTM systems roadmap and translate business needs into scalable workflows Manage and ensure seamless integra...Show moreLast updated: 2 days ago 
The GTM Systems team supports the Marketing, Sales, and Customer Outcomes departments in achieving their current objectives and ensuring future scalability.
This team is integrated within the broade...Show moreLast updated: 28 days ago A company is looking for a Technology Partner Manager to grow and expand partnerships with complementary SaaS products and system integrators.
Key Responsibilities Develop a strategy for technolog...Show moreLast updated: 30+ days ago 
America’s first and only AI-powered super app to radically simplify car ownership.We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.We ar...Show moreLast updated: 8 days ago Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...Show moreLast updated: 30+ days ago 
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more t...Show moreLast updated: 4 days ago Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver.Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on buildin...Show moreLast updated: 30+ days ago A company is looking for a Digital Health Product Alliance Lead.Key Responsibilities Lead digital health developer and industry strategies with cross-functional teams Nurture relationships with ...Show moreLast updated: 4 days ago 
Senior Product Manager – Digital Health Team.Create novel and innovative product strategy and product concepts that contribute to a robust product development pipeline.Collaborate with resear...Show moreLast updated: 18 days ago A company is looking for a Technical Delivery Manager (Mid-Level).Key Responsibilities Serve as the primary point of contact between the engineering team and stakeholders Lead day-to-day deliver...Show moreLast updated: 30+ days ago A company is looking for a Senior Technical Project Manager specializing in Search Technologies.Key Responsibilities Lead end-to-end delivery of enterprise search technology projects across multi...Show moreLast updated: 2 days ago
- Promoted
Senior Technical Implementation Manager
VirtualVocationsFremont, California, United StatesFull-time
- Promoted
Technology Vendor Management Manager
VirtualVocationsOakland, California, United StatesFull-time
- Promoted
Technical Account Manager - Data Center
SupermicroSan Jose, CA, United StatesFull-time
- Promoted
Product Operations Technology Manager, Fleet Response
WaymoSan Francisco, CA, United StatesFull-time
- Promoted
Information Technology Manager
La ClinicaSan Francisco, CA, USFull-time
- Promoted
Manager, Information Technology
BackblazeSan Mateo, CA, USFull-time
- Promoted
Technology Solutions Manager
VirtualVocationsFremont, California, United StatesFull-time
- Promoted
Senior Manager GTM Technology
VirtualVocationsSan Jose, California, United StatesFull-time
- Promoted
Technology Manager, GTM
IroncladSan Francisco, CA, USFull-time
- Promoted
Technology Partner Manager
VirtualVocationsSanta Clara, California, United StatesFull-time
- Promoted
Senior Technical Product Manager, AI Powered Messaging
Jerry.aiPalo Alto, CA, USPart-time
- Promoted
Technical Account Manager
SupermicroSan Jose, CA, United StatesFull-time
- Promoted
Director, Technical Product Manager
VisaFoster City, CA, United StatesFull-time
- Promoted
Technical Lead Manager, Foundation Model Post-Training
WaymoSan Francisco, CA, United StatesFull-time
- Promoted
Digital Health Product Manager
VirtualVocationsHayward, California, United StatesFull-time
- Promoted
Senior Product Manager Digital Health Team
Cypress HCMMountain View, CA, USFull-time
- Promoted
Technical Delivery Manager
VirtualVocationsHayward, California, United StatesFull-time
- Promoted
Senior Project Manager, Search Technology
VirtualVocationsFremont, California, United StatesFull-time